Reviews for McDonald's in Davenport, IA
Quality has gone down lately. Fries overdone, chicken sandwiches overdone. So much lettuce on my hamburger today it made... everything else slide off, it was a mess. Read more
The drive thru person threw my good out the window and then acted like it was my fault she dropped my food! The service sucks... and the people who work here are rude asfuck Read more
HORRIBLE! Pull up to second lane, there's only ONE other car in the 1st lane already placing order. Once it becomes my turn, I... start to order and then suddenly interrupted with hold on please (I say ok). By this time there are cars behind and at the 1storder lane. They then proceed to take the next cars order (skipping me) with no apologies or reasoning why. The customer serviceis HORRIBLE, especially from managers. Order from here EVERYDAY and EVERY TIME its an issue but its very close to my house, andunfortunately my kids LOVE it. Will have to travel elsewhere for better service. SHUT THIS LOCATION DOWN! Read more
Went through drive thru. Knowledgeable of order despite a few chaotic drivers. Handled a grumpy overbearing overdemanding person... extremely well. Older man was extremely rude, yet staff was courteous at all times, tried hard to please him, & still had himserved, waited on multiple times, did whatever they could to make him happy, & on his way in a timely manner. Very impressive.I would've lost patience, yet they helped him with a smile knowing he was just wrong & rude! Kudos to the staff on this one Foodwas good too! Read more
Employees can't pay attention to what you order. Went IN to order in hopes they could get order right. They couldn't. I went... thru three sandwiches before they got me the right one. By then, my over salted fries were cold. While I appreciate a freshcooked "beef" patty, the grease dripping off all over was NOT appreciated. I apologized to one of the employees due to slammingfinal mistake on to counter a little harder than intended, and made a small mess. Their containers are not as sturdy as theyused to be. Only shining light was my orange Hi-C. Read more
Gotta be the worse service I received by them tonight. 1 double quarter meal asked for extra onions. Sandwich came with no... onions (honest mistake?), ticket on sandwich box says EXTRA onions. 1 big Mac meal, top meat patty looked like it went through agrinder. The meat should have not even been placed in this sandwich, but manager says they make sure food is preparedproperly. Food purchased came with no napkins (multiple occurrence), do we have to pay extra for napkins nowadays? Called totalk with a manager, spoke with Gracie. She needs to go back to manager schooling. Was rude and every time I tried to talk shewould began talking, would never just listen and hear my issue/s with her request. Could definitely tell she was young and hadno experience. Only way for them to help me was for me to pack up my food, hop in the car and drive back to McDonald's. Biginconvenience for me considering they messed up. She didn't even try to apologize. Cant believe what employees want forincreased wages but can't even make a simple order or know what good customerservice is. I worked at a McDonald's 25 years ago,you would think services would get better after that amount of time but proven it has not. We will get food from business aroundthem before we go back to this McDonald's. If you think I called just to get a free meal, your crazy. I definitely don't needyour "free meal", I WANT MY MONEY BACK............ Read more
Hope you love crunchy breakfast foods. This wasn?t the only time either. Tried to give them the benefit of the debt after... speaking to the manager but didn?t turn out good. Read more
Always had great deals when you order on the mobile app and you don't have to wait around for your food, they'll bring it out to... you Read more