Reviews for Cold Stone Creamery in Davenport, IA
Friendly and prompt service. Mix-ins were not well mixed into our creations (most of my peanut butter cup was at the bottom of... my cup). Employee seemed to rush through the process. Read more
Absolutely disgusting. Will never be back. The entire counter space where they made the ice cream and kept the toppings was a... mess. The counters looked like they needed scrubbed down, and hadn?t been for a while. The tables to sit and eat at were also amess and needed a good cleaning. I walked into the bathroom and immediately walked out???? toilet paper was everywhere, papertowels were empty, and the faucet was left on and running! The entire place was filthy. I lost my appetite just looking at theplace and did not want to eat the ice cream that was made on the filthy counter. Read more
2 parts to this review. First time here. Food review first. Looked unique how they mix the ice cream on a large cold stone(hence... the name) to make different flavors. Wife had apple pie, I had mint chocolate chip, both were ok. They were on the soft side,good flavors. Small & medium sizes ordered. Prices were a little high for what you get. Second part of review- sat outside on aporch bench, it was a nice night about 7pm. About threw up when I looked at the benches near front windows under the awnings.Covered with bird poop & partial bird nests. Looked up under the awnings saw bird nests everywhere. This was the front of store,made me wonder what the back room cleanness is like?? Overall, not worth the $$, Whiteys ice cream is better, certainly acleaner place. Read more
They have lost my business for how rude and ignorant they where to my sister and I while we where just trying to get somthing... mixed in the ice cream. the women refused to do it at first and then someone else came out and was being defensive when wewhere just asking why they wouldnt mix the ice cream. Never have i ever been so upset. She came back to take my order and ilooked and her and said im not ordered we will pay for what you scooped and leave. Becasue there was no reason to be that rudeto a customer asking a simple question. Read more
Store was open till 9:00 pm Friday but when we got there at 8:36 pm there was a sign on door saying no more customer would be... allowed in after 8:35. Just wondering if the owners understands their store is being closed early when people still would liketo be served. Read more
Very unfortunate that a ice cream store that was once our favorite is now no longer a family weekend trip for our favorite ice... cream. Went to the Davenport store tonight and had walked in at 754pm and was asked by a gentleman behind the counter with icecream in his hand to go read the sign on the door, I proceeded to walk outside to read the sign and it read that we are notaccepting customers after 750pm, I then asked the gentleman, so do you want my business? He looked at me and then I walked awaygetting back into my car. The sign I added to this post was not there when I had walked in and the sign that I read was nolonger there. very unprofessional. I will not be visiting this store anymore due to there unprofessionalism and rudenessmanners. it's crazy to think that they were still serving people who were waiting in line but not me Because I was 4 minuteslate. i have never seen this happen before, I hope that management and the franchise owner can address this issue so everyonecan be happy! Read more
Ice cream is amazing it's on the higher end price wise (6-10ish Dollars) depending how many mix-ins you get staff is friendly... (apologies about the bad review earlier had just came from the hospital and was in a sour mood but they didn't open till 12:30on that day) Read more
Alex, Tammy, and Garrett were amazing. My friend and I came in last minute and they were still super kind. We told them we were... desperate for an ice cream run considering we had just gotten bad news and yet they were so compliant and understanding. Theyare what you would call good people!! Thank you guys! Read more