Reviews for Dunkin' in Dartmouth, MA
I can?t express my frustration enough towards people who are just simply ignorant. Today was ?Free Medium Iced Coffee Day with a... purchase.? Or at least it was supposed to be. I ordered a medium iced caramel swirl black and an English muffin. I get to thewindow and they stated $5.60. I had them scan my card (I am a member) and had a balance of $5.19. She then proceeds to say I owe41 cents. I was very confused because it shouldn?t have been that much. The ?rude? manager comes over and says I?m paying forswirl and butter. I said $5.60 worth of swirl and butter? I left with nothing being resolved. They took $5.19 from my accountand today I did not get a free medium iced coffee. This review is to reflect on the workers that clearly don?t know what they?redoing with this promotion. I will attach a photo of the ?butter? I paid for. Read more
Typical coffee shop. Friendly staff. Quick service.
Very disappointed with my experience at this Dunk Donuts establishment. The franchise owner of this Dunkin is giving all of... Dunkin a bad name. Upon arrival the indoor dining room was closed with no sign or reason. We then get back in our car and get tothe drive through. We tried ordering Pineapple mango refresher and was then told ?it was not in stock? then tried to order apumpkin coffee and that was also not ?available?. The list goes on and on. We then finally make it up to the pickup window andthe employees are running around with their heads cut off going crazy. They couldn?t use our giftcard because ?it didn?t have abarcode?. The franchise owner should be ashamed of themselves Read more
This is the second time getting my order wrong... no longer a stop at this location for me....
My sandwich was burnt to charcoal my hash browns tasted like they had been reheated 4 times and they were cold difficult to bite... into. No frozen coffee when its in season. Never will return. Read more
This has to be absolutely the worst DD in the South Coast. Always getting orders wrong. Today I got two iced coffees both with... less ice one was a low on coffee so I asked if I could get more coffee. There response was well you ordered less ice so theamount of coffee changes. Now both coffee were ordered with less iced but 1 was full the other was 3/4 full. Read more
The absolute only reason this isn't a 1 star is that one of the girls at the counter was extremely nice and genuinely tried to... solve the issue. The fact that the manager didn't even make an attempt to apologise for lying to us screams volumes about howthis business is run. It is entirely representative of the ownership of this business and I am sorely disappointed. CongratsDunkin on failing horribly. Read more
Faster and cheaper than Starbucks. Weaker than starbucks.