Reviews for Steak 'n Shake in Dalton, GA
Everyone ate their meals and everyone was happy. Quick turn around time between ordering and receiving food. All correct and... fair pricing. Read more
One of my favorites before the so called "pandemic", hit by the virus and still suffering. I check every now and then to see how... they are doing, but they are still suffering. I used to go for the rock bottom prices combined with better than average qualityof food and service, but this quality is sinking deeper and deeper every time I check. I really hope they will find the cure,because I really liked their burgers, their fries and their soup, when it was in their menu. Read more
No sit down service anymore. No waiters. No menus - its fast food like burger King now. Nobody wanted to come from the back to... take our order at the counter. I'd been better getting drive through and eating in my car. The burger was good. Read more
We ordered 2 number sevens. They got the burgers completely wrong and both were swimming in mustard. We drove back around to the... window and told them they were wrong. I was about to tell them again how we wanted them but the girl cut me off and told me itwas on the receipt. We drove up to wait on them to remake them. They eventually bring them out to us and I swear to God theylooked like they wiped off the mustard and brought the same burgers back out to us. We drove around again and asked for theircorporate number. They said we would have to Google it. Then I'm assuming the manager got on the phone to her manager and toldher that the drive thru girl read our order back to us but guess what...she never did. Which as soon as I started to tell themthis the manager had the girl at the window close that same window in my face. Do not go to the steak and shake in Dalton, GA.If you do then check your food before you pull off because it's probably gonna be wrong. Read more
Food was great as always. The service is just ok. Staff are less than enthusiastic and not helpful. Covid is no longer an excuse... to make paying patrons do all of the work. You get the pleasure of picking up your food and getting refills. Not the bestexperience in the world, but you get what you pay for. Read more
Gone are the days of Poodle Skirts, Sock Hops, Drive-In theaters and good customer service. Standing in line, I watched as chaos... ensued as customers fended and tended for themselves in getting their orders that were lined up on the counter. No staffassistance given. Counter ordering and pickup in to go bags are now in. This 85 year old burger chain offering steakburgersand shakes continues its nostalgic throwback with its furnishings, fixtures and music straight out of the fifties. Thislocation has a worn, tired feel to it. Prices offer a bang for your buck, as a number of meals are under four dollars. MyOriginal Double 'n Cheese Steakburger was two nicely grilled beef patties, cheese and all the toppings. A small side ofshoestring fries came with it. Food was good, prices reasonable and now if we could only return to the customer service of thepast. Read more
I just drove by and I am pregnant so I thought I?d get some Steak ?n Shake. I ordered the number 1 and I asked for a Large. I... also ordered a large strawberry milkshake. Well the whipped cream was no where to be found and they gave me a small order offries than a large. This is not okay. It just feels like people on not paying attention to the customers orders. As I noticedthere were teens in the building at this time. Read more
I miss having servers . I enjoy having some one check back to make sure my food is correct. The fries were very salty so I had... to go find a person to get us some less salty fries Read more