Reviews for Pokeworks in Dallas, TX
This was my first time here. beautiful restaurant the vibe is bright and welcoming. love it! Food is great. Shoutout to Andrew... for crafting me a wonderful chicken bowl over the weekend. Read more
Andrew was quick, friendly and super helpful! I loved my vegan tofu bowl! Would love to see more vegan options! Thanks for being... such a delightful spot! Will be returning! Would love to see some gluten-free soy sauce though! Read more
I?ve come to to this location a few times now, and both times Andrew has provided exceptional service! Always so friendly, even... when it?s busy. The food is always fresh. My favourite poke spot for sure! Read more
Over the summer I left a 5 star review, I had ordered delivery (w/ Postmates) several times and all of my orders had been fresh... and perfect. The last two times I?ve ordered delivery directly from the Pokeworks app, have been terrible. I have received onlyhalf of the items I requested in the bowl. The first time, I called and a the man who answered blamed the owner saying that he(the owner) didn?t know what he was doing. This time my food arrived in a bag that smelled strongly of cigarettes and my bowlonly contained half of the items requested AGAIN. It took me awhile to get through on the phone (no answering machine) When aman answered the first thing he said was ?I?m here by myself? when I responded he said ?Sorry I was joking with the customer infront of me? I?ve requested a refund for my order and I will not be ordering from this location again. Missing from mybowl: ?Heavy flavor? - sauce Seaweed salad Double surimi salad Green onion Sesame seeds Onion crisps *** The manager of thestore called me to apologize, promised I would receive my refund and asked me to give them another chance. 10 days later and I?mhaving to call to the store to ask why my order has not been refunded. Read more
This place might have good food but I wouldn?t know because my order was missing two of the three items I ordered. It even says... 3 items in the bag but only came with one. And when I tried calling them no one would answer the phones. So this customerservice thing must be new to them. Good luck getting your food. Read more
This place is such a disappointment! I ordered thru grubhub and how kid you not it?s 95% RICE and 3% protein and 2% toppings!!!!... I would never order to this place again! Save you $$ and go to other poke places instead! Too much rice and less spicy tunawhich I ordered 2 proteins (both spicy tuna) and they gave me like 2 tbsp of tuna!!!!!!! Read more
Our first experience at Pokeworks was phenomenal. The presentation of the food was impeccable and the food was delicious. ... Restaurant is clean and has a an airy vibe! Customer service was great. Keke and Bri were so friendly and helpful and reallymade us feel welcome. We?d return just for the outstanding service. Read more
Parking was a bit of a hassle but luckily I came when it was slow so I could get street parking. I love this chain! I have only... been to the walnut location and did not know of this one but it is equally amazing and has the same great customer service. Igot a large bowl ($15.99) and made it a combo ($3.50 more) because I wanted the berry drink. I read the ingredients but noticeda picture of a pomegranate. Good think I asked if they were in there because I am allergic and would have been mad and itchyhaha. Thanks for saving my life. Great portions and affordable prices. Read more