Reviews for Pizza Patrón South Buckner, Set 500 in Dallas, TX
Slow and worst service I ever had. Why order online when they won?t make untill I get to the store and still have to wait an... extra 15-20 min to get my order. Y?all need more help and better customer service Read more
This place needs to shut down. We order 8 pizza on Friday night and within the next 24 hours all of my cousins got sick from the... pizza. I called the store and spoke to Ana who interrogated me very rude woman. She took my name and number saying she was goingto send it to the regional manager, Michael, and I still haven?t heard anything back. My cousins are babies 1,4,5 all sickthrowing up violently from the pizza. I explained to Ana what happened and not once did she offer a solution. Take my warningand NEVER go to this location. Sorry management. I?ve worked in the customer service industry for 6 years now and I know how totalk to people. Ana was rude to both me and my other cousin who were trying to report this. I will be contacting corporate tohopefully get this place shut down because I?m not the only review who has dealt with pizza that was not properly cooked. Read more
I ordered a pizza and they never made my pizza, when my son went to pick up the pizza, they said he hadn't ordered anything, and... then they never answered the phone. Terrible service, they should train all the staff better and give them kindness classes,because apparently they do not know that word. They're in a bad mood all the time, like we're going to order the free pizza Read more
I ordered 5 pizzas, total was about $38 and let's just say my kids didn't eat them. All the pizzas were blown up so it looked... like spots of bread everywhere. I didn't take a picture because my phone was dead but let's just say I won't be going to thisPizza Patron anymore, I should've gone to my usual one off 30 but since it was on the way I stopped here. Read more
This is the second time I order pizza from here and it was not fully cooked both times. I came to complain and one of the... employees offered a refund or redo and stated the timer is the same for the redo. I asked to have it extra cooked and stated ifit comes out burnt it?s not our fault but didn?t even bother to apologize for it coming out not cooked at all the first time.She was wearing a pink hat. Honestly rude employee. This will be the last time I get anything from here. Always check to makesure your pizza is actually FULLY COOKED! And get a better employee with actual good customer service. Read more
Make sure you are very clear you already know the price of the pizzas or check before you go to drive thru. They will give you... other prices especially on Alma the assistant managers shift at store #1. The young lady at the window said and I quote "priceshave changed and our lowest Pizza price is $8". One thing is up selling and another just lying to the customer. Disappointed Read more
I put in an order at 8:36pm and the lady had told me that it would take 15 min to get ready i get there at 9:00pm and was told... the pizzas were not even made yet or put in the oven. So i waited and once i got the pizzas i noticed the dough was rawincluding the wings and the assistant manager had said that once its new dough it comes out like that so basically telling methey serve people old dough! This is unacceptable and the assitant manager kept saying if we make you new pizzas they will stillcome out the same way! My husband went back to get the money back and he was told that the oven is broken so how are they stillmaking pizzas with a broken oven ?!? I will be contact health services for food! Assitant manager also said they never hadproblems with the food when there?s numerous people saying they food was raw or it was dropped on the floor! Read more
Very unsanitary, cleans up and goes straight to making pizza without using soap to wash hands , then have the nerve to clean the... pizza topping table with a dirty towel knocking all the old pizza toppings inside the fresh topping containers . The personname is wilson who was very disrespectful laughing and speaking in Spanish while I?m letting him know please use soap to make mypizza it?s unsanitary. Read more