Reviews for WNB Factory - Wings & Burger in Dallas, GA

This review ends way better than it starts, I promise! We came here some when they first opened but didn't come back due to the... service we received back then. It was a let down because we had eaten other WnB locations and REALLY hoped this one would be asgood as those, but it wasn't. ???? HOWEVER, we heard management had changed since then, so we decided to give it another try awhile back and are glad we did! We visit this location about once a week and have received hot, delicious food each time wecome! We have tried everything from the Philly cheesesteaks to the wings and tenders and liked them all. I especially like thesea salt brined fries. We don't mind waiting for just a bit to receive hot food, so we always just plan on eating in when wecome. We have had delicious food and courteous service upon every visit, no matter what time of day or day of the week we havevisited. Ms. Michelle always takes good care of us! Read more

I came in today for some simple fries (bomb ad always) and the young lady working the front was so kind and very friendly. We... had a good chat while waiting on my order. Her customer service is top notch ?? Read more

I visited this location Monday, 24 October, 2022 @1:03 pm. I haven't been at WNB since July. There was a customer complaining... at the window when I arrived. Because, It's been a while, I chose to view the menu from the right side. So, that I could seethe menu. The black, 60 something year old lady behind the counter told me that I had to order at the register. I say, ok! Shestated order when your ready. While speaking rudely to the staff! I then over heard her saying to 2 different customers,something about having a bad attitude! I had to ask her if she was referring to me? She stated, that I didn't know her!! Isaid, that wasn't what I asked!! She said, No, I'm not speaking about you! I told her that, it was a good thing!! WNB has asign posted, "all good reviews will receive a free milkshake." In my opinion...as long as, this woman is working behind thecounter ,WNB won't have a positive experience! To make matters worse this woman decides that, when my order was ready she wouldhave the kitchen staff give me my order!!?? She should be terminated or placed in the back away from the public, she isn'tfriendly, nor is she a people person! She shouldn't be the 1st person we meet!! I gave 2 WNB ?? because, the burger wasdelicious! The wings was salty and fried too hard! Read more

So this WNB is under new management but the quality of food hasn't seemed to change for the better. Fries were mediocre. Tasted... as if they had been sitting for awhile I guess they thought putting the hot cheese on it would warm everything up. Epic fail.Cauliflower bites were actually hot when I arrived home (Live 5mins away). They were pretty good. Cheese steaks are given withnot much meat, cheese or anything else for that matter. Unfortunately, nothing has really changed. I will stick with the MirrorLake location. Read more

Disgusting food, I got the chicken teriyaki sandwich and wife got the Philly cheese steak. Chicken sandwich was a soggy mushy... dripping mess tast awful Wife said cheese steak sandwich was too dry to choke down and tast bad. We both said that the hot dogfrom ingles was way better somehow. $22 and we just thew it in the garbage, what a waste of money. Read more

We usually eat at this location at least once a month. Last time the shrimp was awful but we didn't complain. Tonight the staff... was rude to my husband the wings were dry and my fish was soggy and too salty. We will definitely not go back. Read more

The burgers are very good and the tater tots are excellent. On occasion, they take way toooo long, but overall it is good. I... have eaten here six times. I recommend ordering in advance on the phone as it takes 15-20 minutes to prepare (this means it'sfresh!) Read more

The best wings around ! I like how the food is cooked to order so I don?t mind a small wait. I?ve been eating a wing combo these... past three nights cause I can?t get enough ! The hot sauce wings taste so good and they always add lemon pepper on top like Iorder. Fries are always cooked to perfection & the ranch is so good I always get extra. They have a fairly big selection soit?s good to know that my husband can get a really good burger and I can get wings since he doesn?t like wings. The peach drinkis really good and the lemonade is really good too. Store is clean and I saw on the wall they have a 90 rating! The staff isvery friendly. I can tell they stay busy and the world is short staffed now but they are handling it well. Read more