Reviews for Arby's in Dallas, GA
I paid $.75 for extra cheese on the side and I didn't get enough for anything I normally dip my fries in the cheese but there... was only enough for a few fries Read more
First time in a long time going to an Arby's. Went through drive through and ordered regular Roast Beef meal with large diet... coke. Looked in bag and they gave me a chicken sandwich meal. Went inside and they exchanged sandwich. They apologized. Wentout, fixed sandwich and took a drink as I was getting ready to leave. Drink is carbonation, no soda. Go inside and they said,"Oh, yea, it did run out. Let me go change that." Oops, sorry. Lol. Oh yeah. I asked for salt and when they handed me mybag as reminded them that I had asked for some when I placed my order. They said we don't have salt. Shouldn't they have toldme that when I asked? Read more
Whole line of customers and they weren?t waiting on them. We?re told about it and they didn?t care. Told them again when still... not one was waited in we told them again as we left. They said sarcastically have a nice day. Not a way to treat anyone. Thisplace needs a manager on site who cares and hire employees who put the customer first Read more
This is the absolute worst Arby's. I live nearby and have ate here several times and it's always bad. Biggest issue is the roast... beef is way TOO THICK. Roast beef should be cut thin, theirs is closer to bologna. It's nasty. Plus all the food is always oldand cold! There's a Moe's next door, do yourself the favor, and don't waste your time or money here. Read more
All the food came accurate as was ordered. Fries and sandwhiches came great, even the chicken was not old. Problem was the... restraunt was dirty, trashcans full, drink station out of drinks, sauces in dining room next to non existent, Au Jus with myfrench dip was ice cold. When asking to get it fixed it got filled with cold water in the drive thru. Their were multiple premade au jus portions sitting on the warming station. Initially mine looked like sludge. The Au Jus was also under portioned withthe au jus powder that goes in it. Being a previous manager, I never let it be run like this. On top of all of this, all of thiswas going on with the GM running the show. I will not being coming back to this location. It just keeps going downward everytime I come here. Drive down to the one on 41 across from firehouse subs. Read more
This was the worse fast food experience I have ever had. After receiving my food, I immediately noticed that my fries were cold.... I attempted to give the bag back to window attendant. She advised ?no keep the fries & can you pull up, we have to drop somefresh fries?. I pulled up. Moments later a woman in a manger shirt came to my window and stated ?they said I need to come getthem fries?. I handed her the two boxes out of my bag. I then became displeased with that exchange & went back to the windowrequesting a refund after handing them the bag of sandwiches. The lady with the mangager shirt came to the window, refused totell me her name, refused to give me a refund (advising my manger just texted me and said don?t give a refund) & proceeded togive my receipt back with two (2) ?make it right? coupons & locked the window. During this encounter, their were 3 additionalemployees in the window staring at me as if requesting a refund was unheard of. I left with NO food and $21.27 stolen!!! Do noteat at this establishment. Several good violations were observed during this encounter. Horrible! Read more
Idiot manager, refused to correct order, refused to replace nowncold food from his error, and told me jo refund all while giving... me no receipt. Got told "not my problem your food cold" and told sorry have a good night. Finally refunded minus 5 dollars. Asfar as I'm concerned all food was brought back so he stole 5 dollars. Pathetic excuse for a manager and fast food joint as theyallow this. Read more
Haven't been there in few yrs. Lunch was good. Friendly staff. Clean watched a football game.