Reviews for Wingstop in Cypress, TX
I'm gonna be fair here. I absolutely LOVE the lemon pepper wings. I love them so very much that there are times when I crave... them. I decided to Branch out my taste buds and I ordered the regular hot. Those things are amazing too! I love the Fries. Theyhave the best seasoning. And don't even get me started on the home made ranch. But yall, every wing stop I have ever been tohas the exact same problem. I'm gonna appeal to the wingstop people here: could you please tell us why it takes longer than asit down restaurant to get my food? I just don't understand why it takes so long to fry up the wings? Like I try to order aheadof time. I try to wait it out so that all I have to do is walk right in. But it never fails when I get there is when they startmy order. It is legitimately the biggest flaw that this fast food restaurant has. Read more
This Wingstop is the absolute worst I have ever experienced in my 15 years of eating Wingstop. The female manager at this... location attitude and customer service is Horrible and she has passed it on to her employees. And it reflects, the employeeshave been replaced numerous times, However it is still horrible because management. I really wish that I didn?t have to go 10miles out of my way to another Wingstop to get good food and good customer service. Good Customer service start from the top. Ifmanagement is horrible then the employees will be horrible and the food will be horrible. I will never visit this locationagain! Read more
Placed an order on Friday for the sandwiches and this is what I received , do not order from this location or other locations,... this is such a health risk , retrain staff if that?s what it takes to meet customer satisfaction and food standards Read more
I?d give zero stars if that was an option. I placed an online order at 7:00pm. It said the order would be ready in 16-21... minutes. We arrived to pick up our order at 7:20pm. They said it would be 7 more minutes. That turned into an hour and 45minutes later until we got our order. As we waited other orders that were coming out were wrong, and we saw people complaining.I should have just asked for my money back after 30 minutes of waiting. Read more
This location is HORRIBLE!!!! GO TO ANY OTHER ONE!!! We ordered delivery ON THEIR WEBSITE & they didn't deliver our thigh bites.... They said THEIR driver didn't pick up the second bag so now WE have to drive up there & pick them up OR order them again & PAYAGAIN FOR THEM!!! WHAT KIND OF HORRIBLE CUSTOMER SERVICE IS THIS???? INCREDIBLY disappointed!!!! NEVER AGAIN WITH THEM!!! Andthis isn't the first time we've had issues with them & we keep trying but not anymore... Read more
Don?t order from this Wingstop if you want your food in a timely manner. They are incredibly slow and something is always... missing from order. It looks like they keep changing the staff but it?s not helping with the extreme wait time and the employeesare still rude! Probably because they don?t have enough employees! Hire more/better staff and run this place the right way. Read more
Great wings!!!! Nothing is ever handed over cold or needing to redo. I also love the name of whom prepared my order is on the... bag. Not that I have ever but if needed I?d know whom to ask questions too. Food is placed nicely and not thrown inside likeother wing stops. A lot of smiles and during a pandemic it?s very clean inside and the restroom. The lobby floor is spotless!!!Cieara told me about the survey and I gladly completed it. Read more
The people working here are rude and don?t know how to communicate properly. They messed up my order twice and did not care, I... got home and found items missing and had to come back to get the missing items. Also witnessed another man who had an ordermessed up when I initially ordered and they were trying to ignore him. Wing Stop is good, but THIS location sucks and should beavoided. Read more