Reviews for Villa Fresh Italian Kitchen in Cypress, TX

Terrible service and it was my first time and the workers didn?t explain anything at all Nd the pasta is mid Ong

This place just keeps getting worse workers on phones decided to wait on customers when done with there text message, then pizza... crust over cooked on bottom, Macaroni and cheese had a funny taste like it was old. Will not be spending my hard earned money onthis quality of food, and declining customer service skilled employees, maybe this place should adapt the old if you have timeto lean you have time to clean policy, also try keeping the food a little more fresh Read more

I?m a mall employee usually come here once a week. Went today and the guy working the front was playing on the phone. He looked... up and seen me and said what?s up. Very unprofessional to address a customer in this way. Pizza was burnt on the bottom. Servicehas gone downhill here. Won?t be back for a while. Read more

I just bought some food from this WONDERFUL location with a WONDERFUL atmosphere, two awesome people: Maria and Mitch/Michael,... WONDERFUL but also more importantly HARD WORKING, may God bless their service in this location !! Read more

This place is a pure joke at best... Stood at the counter for several minutes while an employee was having fun texting on his... phone he finally looked up and took my order. All I got was what I thought a large (pic below) caesar salad (what a joke) andwhen he told me my total I questioned the pricing... I never paid that much and he thought that was so funny. I let him knowthat I never paid that much and that I would never eat from here again he thought that was funny as well. The clerk thenproceeded to tell me to insert my card and pay. As I did I let him know that I also wanted to get a drink with that but since Ihad to pay never mind and thank him for along me if I had wanted anything else with my order. After paying I was refused areceipt for my records.veven when I got back to work, I found that the salad was not as good as it looked. Thought I was goingto break a tooth on the croutons. Guess it must me nice to make up your own prices as the customer comes up. Pure rip off .... Iam a mall employee that does not make much money and counted on the very very former prices when I had no other butto go andgrab a bite to eat. Read more

Rip offs ! I ordered a pizza combo and just a slice of pepperoni pizza and was charged 19$. The pizza slice is 4.95 and the... combo is 8.90. That?s 13.85 minutes plus tax it should?ve came up to at the most 15 and some change and they wouldn?t give me areceipt And when I asked why it came out to 19$ they just laughed in my face. I walked away I was livid Read more

Ripoff. $11 for a strombolli with a side salad and two small breadsticks came to $16.84. The menu was vague and ddid not have... all the items on it (I wonder why) and there was even a meal plan advertised for $10 with an entree, salad, and a pasta, so itshould translate over if I?m getting something similar, if not smaller. The only reason this place has customers is it?s theirfirst time and don?t know any better. I definitely would not come back and can?t see why anyone else would either. I?d ratherpack a PP&J next time. Read more

Fraudulent pricing that rips off unsuspecting guests , charged more as a Stromboli and premium bottle rather than the ordered... regular fountain soda and a cheaper any topping pizza. Regular occurrence as mentioned in other reviews strongly indicatesfraud. Read more