Reviews for Starbucks in Cypress, TX
Very slow in store service. When order online to pick up- they don?t make your order until you?re in line, which makes order... ahead pointless. Read more
Ordering through the app was unavailable and the drive through was closed/ blocked with a drink sign. It was around 3:45pm. The... drive through line seems to be closed almost every time we try to go. Read more
I didn't get the chance to see the manager's name when the young lady who was waiting on me I had a question about some gift... cards. I asked her could I go ahead and get the gift cards and come back later to reload them, I didn't want that specific giftcard to be gone before the Christmas rush so that I may load it later for seven School teachers that my kids have. The managerreached over and commented they needed to all be loaded before taking the cards away, that really wasn't the issue it was theway she handled the situation very ugly and rude. I ended up getting all the cards and the cups to go along with the cards sothat my kids teachers would have them in time for Christmas. The manager act as if I couldn't afford the 7 ten dollar giftcards I had already bought 12 cups to go with the cards. Extremely rude!! I just moved into this area however I will never go tothat Starbucks ever again!! Read more
not sure why this location gets low stars on here -- baristas are very courteous. I went at a slow hour and I had a couple gift... cards that I didn't know the balance of and my barista checked both of the balances on them for me without me asking Will begoing back here. Thanks so much Read more
Not recommended. Service is slow, usually out of supplies. Prefer the service at the Kroger location better. Come on Starbucks.
So i went to my local krogers and decided that the weather called for some hot cocoa. I was also not in the mood to make my own... so the convience of starbucks inside kroger was a perfect mix. I waited at the counter while there was nobody in line and thestarbucks employee clearly seeing me in line decided that restocking her cups and straws and other things was more importantthan to acknowledge a customer. Given i wad in no hurry i over looked it and decided to not say anything. I then ordered 2 largehot cocoas as i got in my car having loaded my groceries, from time of purchase to taking sip was 3mins or less, took a sip ofthe cocoa and was saddly more dissatisfied and disappointed in the trip as the cocoa was luke warm at best and not even a fullcup. Saddly both cups of coca were made luke warm at best, and not even full cups. Saddly will not be getting anything from thestarbucks inside kroger. Would appear the standard of starbucks is not at the same level would find inside a regular starbucks. Read more
My local joint. Pretty clean relative to some that I go to. Baristas are cool too, actually nice and welcoming which is not... really the standard in a lot of stores. Read more
Along with my self, several other cars were waiting in the drive thru line for over 20 minutes. There was no sign or blockage... that said the location was closed today, the lights were on as well. I?m very confused as to how they run this establishmentbecause this isn?t the first time they have closed the store with out notice. I?m okay with the location being closed whenneeded, obviously. But at the very least, put out a sign! They do this too often. Sometimes I get lucky and get a good tastingdrink and other times it?s so bad and makes my stomach hurt, I only go to this one because it?s the closest one to me. But Iguess I will just go somewhere else. Read more