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Reviews for Popeyes Louisiana Kitchen in Cypress, TX

Andrea Babin 1 year ago
1

Terrible service! I waited 55 mins for 2 online orders. After 20 mins waiting i asked about the order, no response. After 30... mins of watching the assoc at the counter do nothing I was told "now you are gonna wait longer if you ever get it!" The managerwas working her butt off but never spoke to cust. The baskets where they keep the food to fill orders was completely FULL so itwas not the cooks! The employees at the drive thru filled several orders but there was at least 3 people handling the drivethru. Read more

Ezra Jones 1 year ago
2

Too expensive, slow service, I'm from New Orleans , LA; this was a poor exhibition of product, service, attitude and a... deterant to anyone to bring return business. Location and access is bad. Sorry, this is not a community or customer friendlybusiness; the poorest example of Mr. Copeland's intent; I'm sure he is turning over in his grave ! Read more

Nyya J 2 years ago
1

This location is horrible! I ordered a 12 piece nuggets. First they shorted the amount so I didn?t receive a 12 piece. It was... crumbs and hard old pieces of meat. It was only 3 nuggets that was edible. It?s sad how an establishment will allow old food tobe sold and given to customers. Food prices are too high to deal with type of nonsense. Read more

Ms. Daniels 2 years ago
5

Very nice staff. It's nice to walk into a place that is empty but all of the workers are busy cleaning and it's not even closing... time. Would return and would recommend this location. Read more

Pdp Perkins 2 years ago
2

I have eaten my last chicken sandwich from the Spring Cypress location. You cannot buy a lower grade of chicken breast filled... with fillers and expect a loyal customer not to notice the difference. I don't care how much delicious crispy fried batter youput on it, if the chicken breast is chewy and stringy, it is not quality poultry. This restaurant is foul for serving this toguests and thinking we wouldn't notice the difference. I threw my sandwich away after 3 bites. Money wasted. I might let alot ofthings slide but when it comes to my fried chicken sandwich, I do not play. Read more

Gretchen Daubs 2 years ago
2

So, I've always enjoyed Popeye's food and service before. Today, I ordered an 8-pc meal with 1 lg. side and 4 biscuits for... $21.99. Then, I realized I had seen an advertisement on-property for a 9 pc meal with 2 lg sides and 4 biscuits. It was 9:15p.m. and The doors were locked. When I knocked on the door to speak to a manager, I was told I had to go through drive-thru.Finally, a man claiming to be a manager came outside. He told me that they were short-staffed and that's why the lobby waslocked (I get that but a note on the door would have been nice). When I showed him the advertisement and asked for the 1 pc andlg side difference because of the ad, he declined and said he cannot do it. I told him that by law an advertise price has to behonored. He chose not to honor it. When I let him know that I would contact corporate, he said, "that was fine, go ahead". It'ssad to see improper training of laws and willingness to upset a guest over a piece of chicken and a side order. Read more

Lyndon 3 years ago
5

I have checked Google which fried chicken is No one among KFC, chick-fil-A, church's chicken and popeyes. The answer is that... Popeyes is No one. So I bought five chicken tenders and six chicken wings. I recognized that the answer is right because popeyesis really delicious. It with become my favorite foods. Read more

James Gray 5 years ago
3

We have had mixed experience here. The inside is very nice looking. Most visits the staff have been great and on top of things.... We have gone in with smoke traveling through the whole place. Last time we bought the awesome two can eat for 9.99 everythingwas great except one of the chicken breast was seriously twice as small as the other one we got and was very dry!!!!! Overallwe love the Tuesday 2 piece $1.50 deal The Mac and cheese is very good!!!! Could upgrade to 5 star if we don't get dry smallchicken on our next visit. Read more