Reviews for Nestlé® Toll House® Café By Chip in Cypress, TX

I ordered a custom cookie for my daughter?s 21st birthday. I?ve ordered several cookies before and as usual, they knocked it out... of the park!! The customer service is always amazing and their work is too! Thank you for going that extra mile! Highlyrecommend! Read more

love ordering cookies from here especially their snickerdoodles! Also the staff members are super nice & accommodating. I... recently received really outstanding service from two of the young female employees the last time I came in to buy cookies! Read more

In and out! Stopped in to pick up a 12" cookie cake and had a custom message put onto the cake. I was in an out of the shop in... probably 5 minutes. Staff was very nice and even sent their birthday wishes too. My baby boy is going to be super excited forhis surprise. Read more

This was my son's and I first time visiting Nestle Tollhouse and I had not visited a store in many years. I'm giving 2 stars... because the Hispanic Manager or Owner made a big difference between how he interacted with me versus how he interacted withwhite and hispanic customers. In fact he made sure not to say much of anything to me and instead allowed a very nice youngcashier take my order. He made sure not to greet me or even ask how I was. Yet...every Hispanic customer that came inside....heasked how they were and made sure to greet them. It was very obvious and even after I made my purchase....he still didn't saythank you ma'am or come again. Yet, he went out of his way to express this to the Hispanic customers he encountered. I will makesure not to spend money at this store in the future. Very Disappointed. Stay Away and Spend your money elsewhere, especially ifyou're AA....because your money may not be appreciated. "All American Dollars Lives Matter". Read more

What an amazing experience I have all the time at the Cypress Nestle. The owner Luis and his staff is awesome, very friendly. ... He can quickly make a delicious cookie cake for any occasion and decorated with the requested colors and theme. Definitely willbe returning. Everything there is fresh fast and fun!! Read more

They do amazing cookie cakes! The cake is baked perfect and the design skills go above and beyond! I highly recommend!! Luis is... the best at the 290 location! Read more

After a good movie, I decided to go for an Ice Cream, order a birthday cookie Cake for my Sons Bday and met the new owner Luis,... cool guy. The place looks brighter, and I like the service definitely noticeable changes. Read more

I ordered a Valentine?s Day cookie cake for my significant other on February 14. The appearance of the cake is cute no doubt but... the icing didn?t taste all that good and it was pretty dry for the most part. The cookie itself was decent but not the bestespecially for the price this cake was! I most likely wouldn?t come back here again to order anything else in the future. Read more