Reviews for Auntie Anne's in Cypress, TX
Every time I come here at 7:30 pm - 8:00 pm It?s always closed ??? Update your hours people
ALWAYS amazing! Great staff ????
The customer service sucked here. The employees stop cooking the pretzels early so when we got here over an hour before they... close they just tell you they only have what they have left instead of cooking some more. Lazy Read more
I got there two hours before they closed looking for some sugar and cinnamon pretzels but the girl at the counter just pointed... at the very empty display saying "this is all we have right now" instead of making some more. Poor service Read more
The mini pretzels tasted great. They tasted like mini kolachi.
Who serves food without offering utensils? I brought cinnamon pretzels and I was denied a fork. Staff said they didn?t have any!... Not the cleanest and not the friendliest workers. However the pretzels are really good Read more
My family and I finally ventured out today. We went to grab a quick lunch at the Auntie Anne?s in Cypress (outlet mall- 29300... Hempstead Rd.) I noticed an employee messing with the door stopper, who then proceeded to serve my food. I Had to politely askhim to change his gloves. He then went over to tell the manager what I had said and they both started laughing. It?s a smalllocation so it was evident that they were talking about me. I then asked the manager if he thought that my request was funny...and his response was ?yeah, everyone is always complaining.? He didn?t offer an apology, nor did he deny that they were laughingat my complaint.? Maybe the adult manager could benefit from some customer service training, so that he could effectively be anexample to his teenage staff.... and some sanitation 101 wouldnt hurt either. Read more
Went there recently with a t-mobile coupon code... had a pretty hard time figuring it out... but the girl at the cashier was... pretty helpful. Althoigh no more half and half salted and unsalted bites. Man...the pretzels are yummy... and soooo unhealthy...but really really yummy. Read more