Reviews for Pizza Hut in Cynthiana, KY
I?ve never had a bad experience picking up my pizza here. We tend to get big orders and I always order online. It?s always been... on time without any order hiccups. Everyone they put up from is always so pleasant. Please leave these folks a tip every timeyou go. They deserve it. Read more
Pizza arrived fresh, hot, and to my order specifications. Really impressed with the amount of time from ordering in the app to... being delivered at my door. Fantastic! Read more
Delivered order to the wrong address in June 2021, when asked, they accused me of lying/stealing. Never received the order that... day. Never received a credit or a refund, the driver even took my precharged tip. Called for multiple days to to several"managers" and each was a run around, more rude than the next, to the point where one "dared" me to come get my refund moneyfrom them personally...um, no. I let it go then, it was obvious that they prided themselves on the smoke screen and I let thempocket my old pizza money. Shame on them, completely unprofessional and probably illegal. November 2021, Since my youngdaughter loves this place for some reason, and I love her, against better judgment ordered again, pick up. This time. I watchedas each person working there struggled to prepare a two pizza and two side order, nearly an hour wait from the time I ordered.They spent more time apologizing and rolling eyes than working. I'd reserve this paragraph to describe how terrible the foodwas... but I don't want to spend anymore time on this review..... Do not order here, do not trust your delivery driver. Read more
That they check online orders that are placed an hour in advance and have them ready for pickup. Placed an online order at 330... for a 430 pickup. Paid online. Went in to pickup order at 430 and it had not even been started. Had to wait another 15 minutesin the car with other groceries. Doubtful that I will ever use pizza hut again. Read more
Our order isn't always correct but the pizza is good. Check the date on your 2 liters as well. The staff is friendly and always... takes care of any issues right away. Read more
The pizza was decent but my order was wrong. The app and website wouldnt give me the option to split the toppings on the pizza,... and when I tried to call in my order I spoke to someone from a call center. Very frustrated, she kept trying to put my order inat the wrong store. When I finally just went in the store to place my order in person was advised to use the website becausethey arent able to give you the speciald in-store. The whole process was ridiculous. Took over an hour to get pizza andbreadsticks. ??????????? Read more
Tim is doing a great job at turning then around. My pizza today was awesome, perfectly made to order. Also I had a bite of... pizza, brownie, and cinna roll over weekend and all was really good..which was reason ordered today! If you had issues in past,try them again because turning out some great food! Read more
Welcome back pizza hut! The pizza was good and hot! Plus when I asked for extra sauce you put xtra sauce! Thankyou so much for... the smiles and hot food! When you are tired it means alot! Read more