Reviews for Starbucks in Cuyahoga Falls, OH
I really don?t like leaving bad reviews, and I usually really enjoy this Starbucks. It doesn?t have the best location for... entering and exiting and sometimes wait times are a bit long, but they have a bunch of really great people working there whowork really hard to get people in and out. I seldom mobile order, but today I decided to use my stars to place a mobile orderfor a cup. It said it was in stock, I ordered it, 10 min go by and Starbucks notifies me it?s ready. 10 min drive, 20 min waitin line, and I get to the window and they say the cup is out of stock, but if I *want* a refund I can have one. I?m only upsetbecause it would have been nice to not wait 30 minutes to find that out, and I wish the order had just been cancelled instead.She then told me the cup sold out awhile ago, almost as if I should have known. The baristas are generally very kind, courteous,and hard working individuals. I just had a busy day ahead of me and it would have been nice to save the 30 minutes. Also, thebarista wasn?t apologetic, just shrugged and said maybe I could get a refund, and shut the window on me. I understand we allhave our off and bad days, it just wasn?t very kind. Hopefully no one else experiences this. Read more
This is your average starbucks. However, they are very quick here, and they thoroughly heat my drinks unlike some other... locations I've been to. This location tends to get very busy around breakfast time. Read more
Quick service. I love the Venti Lemonade Iced Tea with green tea and liquid cane sugar. SO GOOD and for whatever reason it... made me feel better when I was getting over the flu? Maybe the green tea? Nice staff as well. Read more
Katie in drive thru was amazing this morning !! She asked about my day, made conversation and truthful you have a gem on your... hands. Katie keep up the great job and making your customers feel like they matter. I?d love you to work for my team anyday! Debbie Read more
This location is the best location in my opinion. All the ladies are very patient kind and courteous. They have long lines but... these women work so hard to get your drink to you in a timely monitor. What I notice the most is their team work. They evenhave someone outside and take your order at times to speed it up. I?m in a rush in the morning and I?m very impressed how fastthey get my coffee. I drive 20 minutes the opposite direction to come here because when I go to Howe ave I wait all that timeand they still get my order wrong. At Howe ave I order a 5/4 white lightning they don?t even mix the white mocha so it?s thickwith nothing but sweetener. just rush through and guess what they end up making it over and over wasting product and wastingtime. People spend 5.45 for a 5/4 they don?t mind paying for as long as it?s made right. I appreciate so much all theemployees on graham rd because they make my day every morning. Thank you ?? always great customer service. Read more
Woke up one morning to no electricity- thus no coffee- So, I ran down the road to the Starbucks- A lot of other folks must... have had the same idea because the place was crowded. Still, the service was great- quick and efficient! Read more
Drink good. Service was awful. No other cars even in the drive thru and the lady didn?t say one word to me besides ?yup? when I... said thanks and then slammed the window. I get it you?re having a bad day, but that was uncalled for. Never had an experience atStarbucks before with service that bad. Read more
I absolutely love this Starbucks, it is my lifeline as I come here multiple times a day to get my delicious coffee beverage in... order to keep myself from spiraling into the dark abyss that it life. The employees are always so kind and welcoming. Thank youfor taking care of me :-) Read more