Reviews for 85°C Bakery Cafe - Carrollton in Cupertino, CA

Tasty cake but terrible customer service! My husband went in person to the store, two days ahead to order a Mango Brulee... birthday cake. He drove all the way there thinking it's better than ordering online because being there in person, he couldproperly explain how we want the writing on the cake. Turns out, they don't do writing on the cake at all! Two days later, hegoes to pick up the Mango Brulee cake and the person unapologetically says they forgot to keep it aside and we could choosesomething else. We had to choose from what was left there and we got a Chocolate Mousse cake. Despite reading other reviewsabout this place messing up orders and the unabashed attitude of the staff, I still went ahead because I had tried theirTiramisu cake and loved it. Yes, the Chocolate Mousse cake was delicious too. But if you want to order a cake in advance for animportant event of yours, maybe don't put all your bets on getting the right cake from here. Update: We bought a Mango Bruleecake another day and it was tasty! It was not too sweet. The cut mangoes on top were sour though, probably because we got thisin December. Read more

Loved the mango roll and the egg mochi tart. The muffins were also great. Overall - light, flavorful and I really liked how the... items were quickly. Read more

Ordered a chocolate sponge roll, coconut custard sponge roll, matcha red bean roll, and mango cream roll online to pick up on... 10/14. First of all, we did not receive the chocolate sponge roll; instead we received an extra coconut custard sponge roll.This would have been alright considering we hadn't double-checked upon picking up our order, since they are the same value. Thatbeing said, both the coconut custard roll and matcha red bean roll were extremely dry, like they'd been sitting out for a while.Worst of all, the cream in the mango cream roll was spoiled and tasted rancid. When we checked the box, it turned out that thesell-by date was 10/14, same as the day we'd ordered -- they gave us an expired roll. After this experience, we won't bereturning to the Cupertino 85 degrees location. If there were a 0 star option for ratings, I would've chosen it. Read more

Very good pastry and teas. Be ready to get your dose of sugar though, but it feels so good... Line was pretty long though and... overall a strong feeling they were understaffed Read more

Very rude. My wife asked for a deluxe chocolate mousse cake for my birthday and was given the wrong cake. She was given a... strawberry chocolate mousse cake and when my wife tried to inform the personnel of the mistake. The response she got wasuncalled for. She was scoffed at and told "who cares, it's the same thing". A customer shouldn't have to stand their ground andinsist a mistake be rectified. Mistakes happen and that's understandable but to try and not fix your mistake because "it's thesame thing" is unacceptable. Picture for reference. Read more

Great place to get baked goods such as bread, cake, or buns. Most of their cakes are pretty good, but a couple of them are a bit... dry. Overall a great bakery. Read more

Great savoury buns and brioches, loved the tiramisu and would like to visit this bakery again. The desserts are not very sweet,... that’s perfect for someone like me. Would prefer a little better service. Overall a good place to buy baked treats. Sugarbutter paradise???? Read more

Great place to take the family or hang out with some friends for a snack and hot tea or coffee. I was kinda annoyed how when our... coffee was ready they never called us. It was just sitting there the whole time we were sitting outside waiting for it. Otherthan that they have delicious pastries that are baked fresh. [Update] added an extra star this time for the friendly staff. Alsowhen I ordered the fresh strawberry milk tea they were nice enough to give the extra milk tea left in the blender. Read more