Reviews for Subway in Cumming, GA
The owners are very rude! Absolutely NO customer service, the place was disgusting and they had gnats everywhere including where... all the veggies were and around the soda machine. Don?t EVER go to this location! The franchise should come and look at thisfacility I?m sure this isn?t what the Subway standard is. Read more
The guy with t-shirt is rude and un professional but the other ladies are quite professional...my wife asked for Xtra sauce and... he's pointing with the figure saying the sub has already half sauce and hesitant to put the sauce and did only up onrequest....I will not come to this place again... Read more
This location does not participate in any Subway events or promotions. They are choosy about what coupons they accept. They also... did not serve breakfast subs the last time I was here. Read more
Do not come here with coupons they do not go by any coupons and only have a small sign inside saying they don't instead of... having a sign on the front door had me waste my time for my lunch break. Just a heads up, and I personally will not be returningdue to the rudeness of the lady I encountered when I presented the coupon. Read more
Update to original post. I just tried this place again and just continuously let down. The kids meals aren?t offered with toys... anymore, they only have one size drink cup for you to purchase and it?s the large, the meats are not standard to other subwaysat least they don?t look like the other sandwich meats, and they don?t understand direction very well. Communication barrierdefinitely exists. They were trying to put my steak and cheese steak in dirty containers to go into the microwave. And thendisappeared with them to the back room where they came back damp. They are simply rinsing them out without any sort ofsanitation. Also the steak was not properly measured and I probably got less than half an ounce of meat on my sandwich. And ifyou know subway you know that the steak and cheese is expensive to begin with. Overall just super frustrating. I wish they wouldGet new owners and new management. Very poor customer service and the language barrier is huge here. They don?t quiteunderstand what you?re asking for. Also the prices seem to be really expensive compared to some other subways. I think it has todo with how they enter it into the computer. I came in with a coupon and they started to give me some resistance beforeexcepting it. Yet somehow once the coupon was added to the overall total, the price didn?t really come down. Bathrooms are veryvery dirty and urine is everywhere. I witnessed the person making sandwiches leave and go break down boxes wearing the samegloves she made the sandwiches with. Then she went into the restroom with the same gloves on. Hopefully they got changed beforegoing back to make more sandwiches. The male and female older individuals presumably manager, lack any sort of personality orpersonal skills. Seem to be rude and not very friendly Read more
The guy was so rude omg. Was slamming things in anger. Refused to microwave my vaggie Patty and was not willing to put any... veggies. He put only 3 onion slice when I asked for extra onions. Would never go back here. The dude kept arguing the wholetime. Opened my food and touched with gloves. When pointed he said it's not a big thing. You kidding me...what about COVID? Read more
I have read many negative reviews about this location, and quite frankly, I have no complaints. I think this store may be a... little overpriced relative to other Subways, but it's not enough to drop it to a 4. Place is clean and they were nice enough. Read more
The owner was rude. I felt so bad for the young girl who dropped my sandwiches on the floor. They had to redo them. But how... about offering free chips or cookies for my wait and inconvenience. What?s happened to customer service?! The bad reviews forthis restaurant are NOT exaggerated. I will not be returning to this Subways. Read more