Reviews for Mrs. Fields in Culver City, CA
I'd give this place 6 or 7 stars if I could. My son just turned 3. His words, "Mama, no cake, only dinosaur cookie." Now he had... never had a dinosaur cookie before but I knew that Mrs. Fields was exactly what we needed. When I called and placed my orderwith Emily. She was kind, professional and so helpful. She had me text her a picture of what he wanted. My son has a raredisease and gets sick quite often. The weekend of his birthday he had a 104 fever and I needed to cancel everything the cookiecake, bounce house etc. Though short notice, I reached out to Emily. I had her number from texting the dinosaur image. She waskind, concerned and courteous. She allowed me to reschedule his cookie cake for another weekend. I rescheduled it to thisweekend and planned to pick up order October 3rd. Sunday morning we wake up and my son had 103.7 fever.??????????? ugh! Goodnesshow am I going to cancel again. Bounce House was already delivered outside and my poor son was too sick to even walk nevermindbounce. I was worried about how to still make this day special because no kid wants to watch a bounce house from the window theycan't play in. I decided to pick up the cake myself because my sister who was supposed to get it but canceled bc my son was ill.Emily was again flexible, responsive to my texts, and helpful regarding changing times and accommodating. I drove 40 mins topick it up and when I arrived realized the store was inside a mall, not in a store front like I had expected. But I had my sick,blazing fever, son in the car with me. And- he had no shoes. There was no way I could carry him and this huge cookie cake (halfsheet) through the mall. Plus, he is sick. I called the store- Emily picked up and I explained. She said, "Let me ask my bossif I can bring it out to you and I will text you!" That was the moment I realized Emily who had been so helpful was not theowner of the store but worked there. Within 5 minutes my cellphone was ringing, it was Emily Read more
It's a small mom & pop store, which I like, and they have all the classic cookies, which I LOVE. I miss these cookies from my... childhood. I wish there were more of these around town. Read more
Great cookies. Yes its a chain and they dont make the cookies from scratch per-say but.... they have a fresh baked flavor and... taste pretty good. They need to have a Starbucks like RIGHT next to them and that would be a great combo. Generally thereisnt much of a line and its pretty easy to get in and out with some cookies to eat while wandering the rest of the mall. Greatplace, love the smell of the cookies when passing by Read more
Cookies haven. Just watch your weight because you can?t resist the different flavors.
Pretty good cookies and brownies, worth a visit when you're at the mall for a sweet treat.
I ordered chocolate chip cookies, since I had not had one for 2 months, I was so excited. But, very disappointing. The cookies... were hard and uneventful. I actually had better cookies from Subway. It's cost more than it's worth. Read more
I came and purchased a Halloween cake for my daughter to take to her class and it is very nice. My daughter agreed to bring... something for the Halloween party in class so my wife thought of an idea of a cookie cake and my daughter was fascinated withthe idea. We preordered it and I went to pick it up last night. It came out much nicer than I could have even imagined. Mydaughter loved it and she just came from school saying that the cake was a real hit with all of her classmates. As long as sheis happy, then I am happy and I want to thank Mrs. Fields for the wonderful cookie cake! Read more
This place always have the best cookies, I can't go to the mall without stopping at Mrs. Fields, always warm .... always fresh... . Read more