Reviews for Holiday Stationstores in Crystal, MN
Store is nasty dirty, I understand it can get busy at times but I have been there plenty of times when its not. You will usally... see employees standing behind the counter chatting awayl. It doesn't seem like this store has any brooms or mops to use as Ihave never seen anyone use them! No matter what time I visit, the coolers are never filled . Its very obvious the employees donot want to be there and dont like their jobs. It shows in the way they treat customers.and take care of their store.! Whenthey started closing in the afternoons a while back, they had a sign on the door stating they were closing at 3pm. I checked myphone and it was a little more than 10 minutes to 3 and figured I would grab what I wanted quick and be out before 3pm. NOPE! AsI approached the door and went to push it open, a woman with long brown hair pushed the door closed on me and locked it. Onlyopening it to let the leaving customers out and then locking again. She just kept saying that they were closed.IT WASNT EVEN 3YET! I have been back there 2xs since then and try to stay away from there ever since. Maybe your employees should go to theHoliday over on Nevada to be trained on how to treat customers and actually do their jobs. That is one of the busiest,friendliest, cleanest well stocked stores I have ever seen! It may be further away from home but I will do my business there fornow on! The owner should be ashamed of their Crystal location and the way their customers are treated! Without its customers, that store would be gone! Read more
Our neighborhood gas station used to be wonderful. We knew the staff, and they kept the hours of operation from 5am-11pm. As of... late, huge turn around in staff. Closing store at 9pm. Come-on do better!! Read more
Use to always be clean and neat, but since merger it's just not the same neighborhood store. Always out of supplies for cups,... no one keeps it stocked well. Can't get the cup covers out of the receptacle without making more of a mess than there alreadyis. Dirty soda fountain. Straws out most the time. Cup covers for the size that fits your cup out almost all the time. Todaysuper sticky floor around all freezie, ice cream, soda Pop and coffee machines all the way to the cashier stations. Dirty. With merger got rid of a new pop machine and put in an old folgey machine. No more choice of flavor shots, myfavorite. Nobody's in the place. No lines to cashier. No one cleaning. From a customer of over 25 years. Read more
Today was the second and worse customer service experience i will have at this gas station, the white lady at the canter at 8pm... tonight 10/17/2021 is such a horrible and very disrespectful representative. This is the second time she will be talking to merudely without any provocation even others that were there were surprised, she lack all manner of decency, I just hope themanagement do something about her and her poor attitude before she push all their customers away. I will never step into thatgas station again never. Read more
Me and my family use this gas station for over 17 years and finally we decided to spend our money elsewhere. There is so many... reasons but mainly is because of gas prices and worst carwash in area. On average You will pay 3 to 4 dollars per tank more thanany gas station in area. Next time You need gas look around and You will get surprised. Carwash is joke, after wash there isstill soap on your vehicle and watch for scratches on your car because brushes are out of adjustment and very old. Staff thereis very helpful and pleasant. They know about this issues and they keep hearing complaints but management and owner simplyignore. My review is for other costumers to know not for managers and owners. I don't care about they respons and how they feelbad about costumers experience. I'm done with this place. Good luck!! Read more
Pulled in for the first time as I work in the area. A very very kind gentleman told me before I walked in to pay for my gas... offered me the rest of the gas he paid for as his tank was full. I happily pulled in behind him to take the gas he offered me.The old white manage quickly reset the pump before I could start pumping. I knew this because he paid with cash and the pumpdoesn?t just reset unless a card is used. I go in to pay for my gas and the nice lady informs me someone left money in the pump.The old manager quickly told her to shut it and forced me to pay for gas. Im not too upset but it just shows the morals of themanager and I will never be coming here again. Read more
The dryer in the the car wash here is horrible. It never dries my vehicles off. It more or less just blows the water around on... the surface. Also today when getting out of the truck I slipped on the ice because they don?t salt the parking lot well enough. Read more
Wow, clean up your place, sticky floors, stained side walks, garbage across the lot blowing into neighbors homes, the... neighborhood is nicely kept yet your station brings it down. Can't believe the city let's you operate, will address this withthe city council along with my neighbors. Read more