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Reviews for Cousins Subs in Crown Point, IN

Bairam 1 year ago
2

In mid-afternoon, I ordered online via the app then arrived at the scheduled drive-up window pick-up time. I could see one 1... customer dining inside. The pickup window person had no details about my order. I waited an additionall 5-7 minutes for myorder. A bag was handed to me through the drive-up window, and apparently no one checked that the sandwich was not prepared asordered an another item was missing. This was my second visit, but the first time through drive-up. While waiting at thewindow, I couldn't help but notice how filthy the drink machine appeared. Various drips and smudges coated the dispensing areawhere drinks are filled. The drive-up window needed a cleaning, as well. Then, I remembered why it was so long since the firstvisit in-store, when it was so obvious this restaurant had no procedues in place for maintaining cleanliness and heathlystandards to protect patrons. I will not be returning to buy food from this location. Read more

Higherground Businessguide 2 years ago
1

We've had nothing but problems with this place, tonight was the last straw. Was just turned away 20 minutes prior to the closing... time. We tried to order at the drive thru and the guy said sorry we're closed. Nothing else, just sorry, we're closed. All thelights on, the open sign on, 740pm when the hours on the store and the Google page say open until 8pm. Small wonder why this posplace is rated a 3. Read more

monica jaiswal 2 years ago
5

The sandwiches bread was very fresh and healthy. Me and my family liked the sandwich. It was made as instructed. The Wisconsin... cheese curd was really yummy. Read more

Yesenia Rybarski 2 years ago
4

The grilled to order sandwiches were delicious! They all came hot and the order was accurate. The steak Philly was cooked to... perfection, the onions and sliced green peppers made that sandwich! Make sure you order this sandwich with the garlic herbbread, it puts it over the top! It?s also nice that you can add double meat and cheese if you want a bit more protein. Thefries always come hot! I will say we were disappointed on one trip as they ?ran out? of fries and right when we were doneeating, we seen them cooking some more. Overall, the grilled to order sandwiches are good and the bread is soft! I can?t speakto the deli sandwiches but if you do go- make sure you order something off the grilled menu. Read more

Nicholas 2 years ago
2

I honestly need to stop giving gratuity prior to receiving my food. The good first: The fries were hot and fresh. The bad: the... meatball and provolone had meatballs that were lukewarm to cold. The tables were dirty. Which I don't understand because therewas no one in there, there was no one at the driveup, and there were roughly five people working. Read more

Connie Lepore 2 years ago
2

Don't believe this place will be open for much longer ( Just like they closed the new one on Wicker/41).. Called in an EASY pick... up.. an Italian sub .. they slathered a sub that Does NOT come with Mayo -with-Mayo! and what is with the kazzilian tomato endpieces ?! How is that even possible? Ordered a whole sub- She made a half.. Had to wait for the other half. as other custmerswalked in for refund (a club no ham) Please take the time to make sure your employees at least know the menu! Went back today..They made it right. Read more

Julie Hermes 3 years ago
5

Never had their food before. Made an online order for a 7.5" Italian sammich with additional toppings. Website said it would be... 15 minutes until ready. I walked in about 5 minutes after ordering and it was ready. I took it to my car to eat. I opened it up,and first words outta my mouth was, yup ill be back. A good sized sammich for the price and tastes great! Sammich sliced pickleswere well thought out and appreciated, especially bc they taste awesome too! Bread is crispy to perfection and the ppl insidemade sure I was addressed right away. Thank you! Read more

Adriana Lugosan 4 years ago
2

The sandwiches have so much bread and the bread is VERY DRY. My boyfriend got a cheesesteak and we couldn?t find ANY cheese on... it. It was hard to swallow since there was no mayo, cheese, or any kind of sauce. The restaurant is small and crowded. You can?teven walk to the bathroom without bumping into people. Would not recommend. ???????? Go to Jimmy Johns instead. Read more