Reviews for Applebee's Grill + Bar in Crestwood, IL
Went here last night and we had a waitress who?s personality clearly showed that she didn?t want to be at work. We placed an... order for drinks and multiple appetizers after waiting about 10 min to order, then about another 5 minutes later she comes tothe table to say they were out of chicken wings?okay fine, so we placed a new order. More time goes by and I?m watching thebartender goofing off with coworkers and others at the bar while we still hadn?t received our drinks. She also was moving asslow as possible like she wasn?t even at work. The final straw was when the waitress comes back to the table to now tell us oneof the entrees we ordered wasn?t available. Seriously if you are out of supplies at least know that in advance as a server.Since we were there for about 30 min and never received any apps or our drinks we got up and walked out. These are the samepeople who probably want a raise also. Would give 0 stars. Read more
Went there to celebrate my son's birthday, with the all you can eat wing special. The waitress was so extremely slow that he... only got one additional serving of wings. She rarely came to check on us and they were not even busy. To spend nearly $100.00for 5 people for poor service is bad!!! Read more
We went for my sons birthday we had to get 2 orders taken off for poor food should?ve sent back the birthday boys order he said... his burger was watery and I had to send my ribs back for being too cold. The birthday boy didn?t like the dessert either. Theonly plus was the waitress NA NA(????) she was very understand n kept her kool. I had the strawberry martini ???? ON POINT! Nexttime it?s either downtown or Indy Read more
This is a picture of our appetizer. We had maybe a handful of actual tortilla chips and the rest were crumbs. Waiter... disappeared. Another server came with our food. Burgers were good, but can one really mess up burgers. Never again. Read more
The food and service was great once it was received. Unfortunately, the wait was significant because the restaurant is... understaffed. Hopefully people will get back to work in the near future. Cudos to those who served us. Update 4/10/22...Thisvisit was much better. We sat at the bar. The timing was much shorter, and the food was great. Plus, this time they had a crowdwhen we got there. Read more
While the food is pretty alright, the staff is an unfortunate disappointment. Our serve ? MALAKE ? was inattentive and made our... night out a bit of a disappointment. My friends had first ordered for their kids, they specifically asked for lemonade but theygot water instead. After about ten minutes, they finally got their lemonade. My friend ordered and showered MALAKE theadvertisement of the margarita mango special , she did get her margarita until almost 35 minutes later. OUTRAGEOUS. When myfriend with a small child asked another staff member if the high chair could be wiped down, the staff member said ?they cleanthem every night? - that was a bit rude instead of offering to clean it. Our ordering was rather unsmooth, as my friend orderedthe 2 for $24 and asked MALAKE to set aside the side of ribs for ?togo? and while MALAKE understood, we for some reason stillhad the ribs brought out to us on plates instead of the togo plate order. Our food was pretty good, brought out pretty warm andrather large portions. My burger was tasty and fries were good. Food wise, it?s a nice place. Staff wise, i wouldn?trecommend. What made the night just even more uncomfortably disappointing was when we were paying our tabs MALAKE stood there,over our shoulders WITHOUT PRIVACY. Why!? She should?ve given us a few minutes to get our moneys in order and pay appropriately.My guess is she wanted to make sure we tipped her, which we did although of course with MALAKEs poor service - we didn?t goabove and beyond with our tip as she did not go above and beyond with her service capabilities. I probably wouldn?t come backhere on my own way, unless my friends make a trip I would but this staff is unfortunate and it makes a nice chain restaurant intown just another place where a good night out can turn into a disappointment. PLEASE FIX STAFFING ATTITUDES AND SERVICECAPABILITIES. I know we all have a bad day, but staff should be much more respectful for bare minimum. Read more
When we got here on a Thursday afternoon the place wasn?t very busy. We were seated and attended to promptly. Our server Marqee... was great! She got us our food quickly and was very kind and professional. I would definitely recommend this location. Both thefood and service was speedy and great quality. The atmosphere was great too. The place was clean and the music was decent. Read more
The food was very unsatisfactory. My son ordered pasta it was dry and so was the meat , my salad lettuce was brown and tasted... weird . I ordered a steak medium rare and it was very well done. I sent the steak back and when I received the new one it was somuch worst . The steak was burnt and it didn?t have my garlic sauce on top. The bread sticks was dried out also. If I could rateit will be a 1/10. Read more