Reviews for Panda Express in Crestview, FL
I went through the drive thru and placed an order. When I paid, the cashier stated it would be ready in 4 minutes and I needed... to pull around to the front of the restaurant. After waiting over 15 minutes I went into the restaurant. Two servers weresitting down, playing on cellphone and computer. No one was at the checkout. I said to the ones sitting that I had placed anorder at the drive thru, and was still waiting on my order to arrive. The order was sitting on the counter, on a tray.......Ithen explained to them the purpose of a drive thru. I asked for a refund, and the "Manager" stated since I paid with my card,it might take a few days to credit back. I am confused, as I am sure, the card was immediately charged for my purchase. Thisis a load of garbage. Bad service, bad customer service, bad personnel. The lot of them should be fired. Will NOT go thereagain. This is why restaurants don't survive. The personnel working there have no ethics or standards. Read more
Said they are closed 45 minutes before the posted hours of closing. Even on the drivethru window its posted. I dont live close... so its very frustrating. This is not the first time. What is management doing?? Read more
Almost every time I come to this location they are out of beef broccoli. I admit that I come about 730-8 PM which is 1 and a... half to 2 hours before closing. But really?! Still out of that pretty much consistently. I just tried to go there tonight at9. Late, yes. But the drive thru still was open for another half hour. A worker on the mic says "we're closed". I know theyare open till 930 but as I drive by the drive thru window I see the posted hours says 930. This place when things are goingright is good admittedly, but it's kind of rare. I can see from a lot of other reviews that this place needs some leadershipand some help from corporate. How is there all these bad reviews but they have been this way ever since they opened like 2 or 3years ago. Just wow Read more
Seating area was closed for maintenance. Drive thru could barely comprehend what we were ordering. Only when we got up to pay... did they tell us it was going to be an additional 5-10 minutes waiting for one of the items we ordered Read more
This place is awful. They tried giving me raw teriyaki chicken and she copped an attitude when I pointed out the chicken was... raw. She gave me some from the other container and it was absolutely vile. I mean inedible it tasted so bad. It literally tastedlike burnt plastic. I should've listened to the other bad reviews, this place clearly doesn't take them seriously. Read more
We just went through for Lunch and our server was Chantel. She was very sweet, kind, and helpful! The food was great too! We... will definitely come back! Read more
Online ordering was easy. Door Dash delivery was excellent. Food was disappointing. Chicken was full of fat, gristle and... cartilage. ???? Fried rice was ok but green veges were barely steamed and super crunchy. I cooked them in my microwave. Eggrolls were blah. No straw for my Coke, no napkins, no soy sauce, nothing for my egg roll. New to the area. Will try anotherplace next time. Read more
I could eat Chinese 7 days a week. I've never been this disappointed. The food was cold and had no flavor at all.