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Reviews for Texas Roadhouse in Cranston, RI

Kelsey Silva 1 year ago
1

put in a takeout ordered today at 2:20. i know they don’t open until 3 o’clock so i set my pickup time to 3:45 to try and... “not be that person”. showed up at 3:45 and said i arrived for curbside. tried calling at 4 to see if i should come insideand grab it in case they didn’t have someone to bring it out but it wasn’t ready. finally got my food at 4:20, 2 hours afteri ordered and 35 minutes AFTER my pick up time. i was missing a salad and 2 of the 3 meals were cold. the rolls were squished, iwas missing ranch, and the salmon had no lemon pepper butter on it. i work in the restaurant industry, i get stuff happens. butif it comes out 35 minutes after it should, it should at least be correct and HOT, never mind cold and missing items. poor girlon To-Go said she was by herself and when i went in to grab what i was missing, 2 managers in polos were sitting down at tableswho easily could’ve helped her. can’t expect your team to be strong if you’re not a team player yourself. i’m not one tocomplain at all but this was ridiculous. Read more

Darlene 2 years ago
5

New server, but was not afraid to go ask manager/bartender questions she didn't know. The service was very good and it was... quite the learning experience for our server. She aced it! Read more

Mrs Mrs 2 years ago
5

My husband and I have gone to many Texas Roadhouse's across the US. We always receive great service and the food is delicious.... We frequently travel and always check to see if there is a Texas Roadhouse nearby. Read more

john mc 2 years ago
4

A fav of mine when I visit the US. Steak is where it's at, comes with a varied choice of 2 sides at a reasonable price. Great... service and always busy Read more

Sylvester Galbreath 2 years ago
5

Food was Wonderful.Service Good (new waitress)

Lorry Santiago 2 years ago
3

I went on a Friday so the wait was 35 minutes. We ordered our drinks which took 20 minutes but they were worth the wait they... were delicious. We ordered our food which took 1 hour and our food was cold. The cheese on my chicken was congealed my fiance'ssteak was over cooked. The waitress was nice and apologetic. This was my second time coming here first time was way way better.Don't know if I'll come again. Read more

Raydel Mesa 2 years ago
4

Not the best Texas Roadhouse I've been at but overall pretty good. The steak had way too much fat and the mash potatoes were... bland Read more

Jonathan S 3 years ago
5

We don't have a Texas Roadhouse here in NYC, so when I visited Rhode Island, I HAD to try it. Visited around 3:10PM which is... ten minutes after opening, so as expected, the restaurant was fairly empty and relatively clean. My party and I were greetedpromptly, asked if we wanted to choose our own steak from their meat selection (we didn't because we didn't know what we wantedto order yet), and were seated in a comfortable booth. Our waitress came to our table within a minute or so with the menus andwas friendly and attentive. She brought out the AMAZING bread rolls with cinnamon butter around the same time as our drinkswhich were also very good. I got the blue raspberry lemonade and it wasn't too sweet as I sometimes fear when ordering anyflavored lemonades. The Cactus Blossom was also good, but a bit too crumbly. I think Outback Steakhouse does the whole friedonion thing a little better, but definitely not a huge deal. If you like Outback's, you'll probably like this one. As for thechili and my main course, (beef tips with mashed potatoes and vegetables), I was pretty content with the flavor of everythingand the steak was cooked to perfection. No, I was not blown away by anything, but the food met my expectations which is goodenough for me to grant this establishment 5-stars. Some extras that I would like to note is that the restroom was very cleanwhich is something that's important to me because I don't trust eating a restaurant with a dirty restroom & also, my party and Idid feel a LITTLE bit rushed when the waitress brought the bill without prompt roughly 10 minutes after we received our maincourses. It was a Friday at around 4:00 PM by then though so we understood that the late afternoon crowd was starting to comein and so they were likely just trying to seat more people so we didn't really perceive it as rude, especially because she waspretty friendly throughout our time there. Furthermore, a lady who I assume was the manager of the establis Read more