Reviews for Dunkin' in Cranston, RI
They are ok but coffee is watery. They used to be one of the best on Killingly Street but now they are getting horrible
If the coffee isnt old or burnt or made wrong its great! Its your average Dunkin
I got two lattes one day made with no espresso. I called and informed the manager. SHE TOLD ME TO RETURN THE NEXT DAY TO HAVE... THEM REMADE. I returned the next day only to have a woman at the counter BLAME ME for not bringing them back the same day! SorryI didn't sip the latte and realize the error! She gave me a hard time and had to ask a manager. Really, am I trying to steallattes?!! I drove twenty miles to get the lattes they didn't make the right way the day before! Seriously, BLAME THE CUSTOMER? Read more
I went here got a dozen of donuts 2 medium hit cocoa and a avacado toast Order and one of the hot cocoa they only filled it like... half way and it was like water smh Read more
Dunkin is trash. People only go there because 1) they are creatures of habit 2) there's 20 of them per square mile and 3) they... don't actually like the taste of coffee (extra extra), just the coffee milk that they grew up getting in school. Go literallyanywhere else. Honey Dew is better. Read more
Rude workers. Ordered two drinks and bagel twists. One of the drinks was wrong (ordered a peach coconut refresher, just got a... peach one). Okay, shouldn?t have been a big deal. We told the girl at the drive thru window this and she tells us she can?t takethe drink back. Okay, fine, but this isn?t what I ordered. She responds with ?well that?s how it was rung in?. Excuse me? Iheard the order, the other girl read it back to us right, it?s not our fault it was rung in improperly. She made it seem like wewere being an inconvenience to her because they messed up and wouldn?t fix it. We drove off at that point because clearly thiscashier didn?t want to do her job and get the drink right that someone messed up on. This location used to be great, but I haveno use for it anymore. Read more
I would NOT recommend this location to anyone. I?ve been a customer here for over a year. Every single day I visit at the same... time, I order the same thing. Today I visited and was charged incorrectly; I mentioned to the girl at the window and she wasextremely rude, the signs around the building advertise the special. I left due to a long line behind me. I called the storeand asked for a manager, I was told there is no manager at this store. I explained about being over charged and the girl wasextremely rude, too. She said I could come back and she would ?deal? with me. So unprofessional and classless. Read more
If your order taker doesn't hear the customer, instead of trying to guess the order numerous times-they should just apologize... and ask again. And if the customer states "I will repeat my order", the order taker should NOT give an attitude while stating"well you only said it one time". This is how you lose business-because I as a customer, left and went else where. Read more