Reviews for Boston Pizza in Cranbrook, BC
The food was okay, despite the fact that they didn't even deliver everything we'd ordered. The fries never showed up with The... Big Dipper. We ordered 2 bottles of Pepsi and got cans (would've been fine if they'd acknowledged that there's a pricedifference or called to let us know). Spicy Buffalo Chicken Mac & Cheese didn't come with garlic toast - website asked only ifwe wanted to upgrade to cheese toast, not if we wanted toast or not so that seems to indicate that it should be included. Theonly thing not messed up was the Hearty Jalapeño Popper Dip. I mean the taste was okay for the food, but it certainly wasn'tworth the price they charge, especially when they can't even deliver the complete order. Read more
Consistently great food. Unfortunately didn't get salad dressing for the delicious chicken pecan salad. Husband got Alfredo,... teen boys each got a pizza, which were all good. Short staffed, many customers. Very busy place 6-7pm. A bit pricey for familytakeout. Read more
Awesome food and the staff are nice and accommodating.
The service they offer is good. Menu options are few compared to what we have in Mexico. They didn't offered us toppings like... ketchup or sauce for the pizza The crericot was delicious The wings were super tasty Read more
Had never thought I would ever write a negative review on any restaurant but the way we were treated is not acceptable, so my... brother and I went to this specific location for dinner and we had an E-Gift card in my phone, the girl working in frontprobably did not know about it therefore she went to get the “MANAGER” (Linda), and when I tell u I have never in my lifemade feel that way…. So she comes out and checks us out from top to bottom and when we try explaining her about the E-Giftcard she kept on saying I need a paper copy of this as I am not sure if it really belongs to you or not. Excuse me what givesyou the right to judge someone from their “Race/appearance”? We still kept our calm and decided to try out the food I wouldsay the food was 7/10 and the server that we had was amazing at what she was doing ???????? But I do not think I would recommendthis particular location to anyone or go back there. If the food is not good that is still acceptable as not all days are thesame but JUDGING people on their appearance, specially your customers IS NOT OKAY! Read more
I had dinner out with my youngest last night. The restaurant was BUSY. Our food came out fresh, hot, yummy and fast. And a HUGE ... shout out to absolutely some if the most STELLAR service I have ever had to Matt!!!!! Just an excellent dining experience!Thanks, team!! Read more
I'm not normally negative when I write reviews, but unfortunately there was little to enjoy on our visit to Boston Pizza. We... haven't been in a while and wanted to try some of their appetizers. We tried the Thai Bites and the Cactus cut nachos. TheThai bites were tasty but that was about the extent of what was good. The Cactus Cut Nachos were very disappointing. Abouthalf the size of what you see on the commercials and at best they were warm. Considering the cheese hardly melted and theportion size for the price there was little to like. The Spicy Perogy pizza is one of our favorites and again BP let us down. The pizza was cold as the cheese didn't melt and the spicy kick was no longer there. Sadly this will probably be our last visitto BP. Read more
Never thought I would write a bad review but here it is. Ordered a clubhouse meal with a dipping sauce and didn't receive fries... the server told me just one minute and after I finished my sandwich and everyone at the table was done there meals the serverasked just the bill and when I mentioned the fries I was bought a cold plate of fries without the dip after I said no thank youeveryone is done and ready to go they applied a very small discount amount of 4 dollars. I was offered to speak to the managerSelby who was not very professional and argumentative. After this experience i will not be returning to this boston pizza Read more