Reviews for Mugshots Grill and Bar - Covington, LA in Covington, LA
Awesome food, staff was super friendly, wasn't a lot of people on the bar side which we preferred. Will definitely be coming... again!!!!! Read more
Edit- I originally gave this review 3 stars however after the management responded I decided to change it to 4 because I... believe That part of good service is admitting when you're wrong. Since the management apologized I have since upgraded thereview. A sign of great management is accepting feedback from your customers and that to me is worth a lot. My son and I gotthe queso and fried pickles to start, and both of us got their basic burger, though I don't remember it's name. We decided tosit outside which was nice because there was so much seating. The burgers were pretty good though compared to other photos, I'veseen, I'm pretty sure we were shorted on French fries, but, the appetizers were so big that we really didn't have any stomachroom to enjoy their amazing fries. The reason I gave the review 3 stars is because the queso was inedible. If you look at thepicture, the queso was so cold that it had formed a layer on top...you literally could not dip your chip, it just broke off.Additionally, there was no salt or pepper brought to the table, nor was there sugar for my iced tea. If we go back, and we justmight because we loved the burgers, I might just skip appetizers. Read more
Not so good? I went for the pig wings. About 15 minutes after ordering pig wings, pow-pow shrimp and rajun cajun pasta I was... told that the pig wings were bad and I could order something else so I ordered a bacon cheeseburger. The cheeseburger was goodbut the other two items not so much. The pasta did not appear freshly made, it was dried out on the edges and mushy in themiddle. Pasta was broken up and the chicken was very dry and chewy. The shrimp appetizer had burnt unidentifiable objects in itand the sauce was not hot so it appeared chunky on top. Look at the pics and tell me what you think. Read more
First of all I've been to a lot of mugshots, biloxi, flowood, Hattiesburg and this is by far "not so good" location we've been... to. If you've been to a lot of their restaurants you can surely compare the food. We always order fried mushrooms, and in thislocation, theirs was not as good compared to the other locations. Some of it was overly cooked. I even compared the photo of theone I took from mugshots in MS. The burger meat was overly cooked like it was burnt. I don't usually complain with my food, I'measy to please, but this one is not so appetizing at all. Our server was nice. The food just took forever to come out, wewould've understood if it was busy. But we came around 3pm and there's only like 3 groups dining in. After our appetizer wasserved we waited like 45 minutes for the burgers to come out. I don't know it the cook was just having a bad day, but I don'tthink we'll be back on this location. Read more
We have been going for several years and always liked it however we went yesterday and the food had changed same menu but half... the food it's the first time ever we have left without a doggy bag small portion I mean one piece of chopped chicken in achicken salad . We got the same amount of chicken strips but they were alot smaller than normal and the fries portion was tinyso it never even filled the plate. Also it all was a bit greasy than normal. I hope it was a one off because at 12$ for a saladit needs to be good and generally the food isn't cheap which you can get at crunchy chicken. Read more
This place has gone so far down hill in the past couple years. My girlfriend and I just got burgers and they came back RAW. Not... medium well, not medium rare, RAW. 8 fries I counted that came with my burger. Its a shame because they used to have the bestburgers in town. I will not be coming back. Read more
This place is fantastic. Six of is walked in and sat at the bar. Our waitress was great. When it came time to order, we... asked if we could make a change on one of the burgers. They were glad to be able to customize our burger. What we had wasthe Southern Burger. Instead of the regular bun. The burger was between two , grilled cheese sandwiches. Yes!! The foodwas good and they do what is needed to keep the customer happy. Read more
The burgers are good! Fries are amazing! It?s the service that kept me coming back 4 times in 3 days while in town.