Reviews for Great American Cookies in Covington, LA
Love this location!! Super sweet staff as well!! Everyone was so helpful and welcoming. Can?t wait to bring the family back. The... caramel ice cream and supreme pecan cookies are our favorites. :) Read more
Not pleased at all! Cookie cake was so thin & undercooked that it was hard to cut a slice. Decorating was nicely done but... icing had no flavor! A bit pricey, too. Read more
We went in on a hot Sunday around 2:30. They had one waffle cone left. We asked when they would have more and their response... was a little shocking...."its time consuming to make them and so we likely wont have anymore today" in a pretty rude voice, imjust thinking... wouldnt you have seen them running low and started making them earlier? Also out of whipcream. They werentparticularly friendly for a supposed to be fun kind of place. Read more
I went to pick up cookie cake and it had the wrong colors on it. If it had had any color on it besides brown I would have taken... it even though it was supposed to be blue and white. An all brown cake is not nice looking for a birthday(need color to befestive). They said they would do another and they did. While I waited I got a drink and a double doozie. The double dooziecookies were so yard when you knocked on it you could hear the knock. Before I ordered the double doozie I asked about thefreshness of the cookies and he said they were baked 2 hours prior. I think they were way over baked. I gave 4 stars becausethey corrected their mistake with the cookie cake and even gave a larger one(because she said that?s all they had). The cakelooked nice and to my surprise it was the freshest thing I?ve ever gotten there. I started to not go there for cake because ofstale one last year but gave them another try. It was an extra 30 minute wait for the cookie cake but worth it. It was veryfresh and good. Read more
I don't get it. I order from this place and for the 4th time they still can't get my order right. Trying to get in touch with... corporate because the manager NEVER calls back to ask about the problem. I hate to think that she really doesn't care! I orderwhat I what on the cookie cake with the specific colors, they repeat the order but never is right colors. Cant they read theinstructions correctly????? Fed up with this establishment Read more
I went in just for fun as I wasn't expecting them to be able to make a cookie cake with such short notice but two hours later we... got our order. I'm very happy with my experience! Read more
So impressed by this place! We asked for a cookie cake with a yellow ring on it for a themed Lord of the Rings party. When we... went to pick up the cake, they had gone above and beyond with the design, even writing on the ring in the very intricateelvish-style design like the movies. It was incredible and we were blown away that they took the initiative to add thosedetails! Read more
There's nothing but dessert places on hwy 21 now. Great American cookies, Crumbl and epic milkshakes all in walking distance. I... finally managed to get around to going. There's definitely more here than just cookies. Unknown till arrival they have cakes,ice cream and malts too. Now I've heard several arguments the GAC and crumbl over which was better. I'm here to put thatargument to rest. Crumbl is definitely the better COOKIE place to go as the presentation is better and the cookies definitelygen taste better pending u get a cookie worth having. Also cookies are made to order at crumbl so it's fresh. Great Americancookies has more variety but unless u go in at the right time the cookie your get prob isn't freshly made. Plus for peoplelooking for value there's actual bundle deals for cookies. However bundles only for the basic cookies and Will not extend tobrownies, cakes, ice cream or double doozies. Great American cookies does specialized cakes to order (at least 2 days inadvance) and allows any current day cookies to be converted into double doozies which is nice. They also serve ice cream and canmake malts as well. There's also unlike crumbl areas to sit and eat vs take to go. The 2 cookies I decided to buy were greatthe birthday cake doozie and white chocolate macadamia nut. However the cheesecake brownie was a pass. Like crumbl Cookies areprobably randomized but unlike crumbl which on social media u can see weeks cookies well in advance you prob can't tell what'savailable before u arrive unless u call. Still its a great place IMO if you're looking for more variety in sweets or lookingfor a custom order or value for large orders for a party or multiple kids. Raw cookie id still prob go to crumbl however.... Read more