Reviews for Chipotle Mexican Grill in Covington, KY
Hey they actually gave me 2 scoops of chicken instead of the usual 1! Although it made me smile it was so underwhelming! I don't... do Chipotle a lot but I never caught the wave and now I know I'm off it for good, I trashed most of that bowl. Read more
I came an hour b4 closing & they wete only taking card payments as well as only had certain items available, no veggies other... than corn & guacamole, not to mention the food are was pretty messy...dirty actually. I don't eat dairy or meat & what wasavailable was all over the place. We decided 2 leave, that was my first time there & most likely my last. Read more
I really like Chipotle. Not a big fan of the meat because I think it's too spicy and I've gotten the chicken undercooked more... than once, so I get a veggie bowl and don't have to pay extra for guac. This store was also cleaner than the one I usually goto. Read more
Place is a trashcan. I've been a few times over the past 3 months and everything they are out of products and not just 1 usually... multiple. Thos causes us to either leave and drive to another location that is actually stocked or run next door to anotherrestaurant. Do yourself a favor visit a different chipotle this one sucks. Read more
Super clean! Got off the road and wanted chipotle. Bathroom was clean. Waited for the steak to get done but observed top tier... cleanliness from the staff and it made me feel confident about eating there. Good job. Probably my favorite chipotle location,they are always generous with the portions too Read more
Food was fine but there was no urgency whatsoever in making it. The line was long when we walked in and it moved slowly.... Everyone behind the counter seemed distracted and would do one thing and walk away. I would think more than one person at a timewas supposed to be making food on the front line, and there looked like there were three people working the front line, but mostof the time, only one person at a time was preparing orders. Even the cashier kept walking away. They would get one item doneand walk away to the back while someone else started the next one. Cashier would ring one item (there were three of us) and walkto the back and come back out to ring up the next one. Seemed very inefficient and nobody seemed to care. Besides that, noissues with the food itself and the outside seating was nice. Just need to work on customer service. Read more
Food was fine but there were some issues. The restaurant was dirty. The soda machine was out of a few sodas. The tea dispenser... was out of everything. They have no hot sauces. There were a few homeless and mentally ill people in the restaurant. They keptmaking the order behind me wrong to the point the guy got frustrated and left. They then made comments about the guy having anattitude problem. He didn't, he just didn't want a burrito that's half cheese. Read more
This will be my go to Chipotle. There food was excellent- fresh hot we didn't wait more than 3 minutes. The restaurant could... have been cleaner but all in all the best Chipotle I've been to around the tri-state. Thank u! Read more