Reviews for Chick-fil-A in Covington, GA
I want to say that I?ve had my share of working at Chick-Fil-A and the lady who took my order was not only rude, but didn?t... repeat my order. She was not attentive to my order and when I asked for a Spicy grilled deluxe, she didn?t repeat my orderalthough I pointed towards it. She did ask what kind of cheese I wanted, but they instead charged me the difference for amistake she made. Not only that, but she tried to explain she repeated my order and said that I did not say spicy grilled. Ifyou are not clear on what I said, I believe you should ask and I will tell you exactly what I want. I also ordered a cookie andwas not given it to me. I?m disappointed in the way she acted and I was standing at the front counter while she was talkingabout me. Not only that, but she had a trainer shirt on. Do better at representing where you work.. especially if you?re overteam members. Also, if you?re having to replace my food.. I would expect fresh fries. I worked in a metro ATL location and wewere much busier than you guys were. Read more
Chick Fe La never disappoints. Great service right at your car. Delicious chicken sandwiches, shakes and I love their chicken... noodle soup! They give you plenty of crackers for your soup. Read more
I recently ordered using Chick-fil-A?s delivery service. I normally don?t have any issues, until now. The driver made me aware... of the bag being ripped seemed kinda weird, if the bag ripped prior to them leaving the location they should have swapped itout. I called the store they agreed to resend my order with a different driver, hopefully that was a one off experience.Update??The location redelivered my food a second time with no problem. I increased the rating by 3. Read more
I don't know what has happened to this Chick-fil-A but it has gone downhill. The employees are not friendly anymore, they're... always frowning and look frazzled, takes forever to get through the drive through, and your order is never right. Went heretoday and got a kid's meal and a regular sandwich meal with no pickles. They didn't give me the juice for the kid's meal, forgotmy sauces, and my sandwich has extra extra pickles. Absolutely ridiculous. Someone needs to be doing quality control here. Read more
This establishment is in fact pushing slim to one in the pushing p factor due to the fact of a Quiencnara taking up half of the... parking lot with their rented limousine and half of the inside dining space whilst slowing down the speed of fast food making inthe kitchen causing my order to take 20 min to made. It?s now been 30 minutes and they seem to have lost my order & are nowmaking it for me. Very unprofessional. Read more
This location is always a hit and miss. I just don?t know what the issue is. They always seemed to be over staffed. However the... food quality of the orders is often poor. After being at work all day and missing lunch, I had my heart set on a deliciousmarket salad. So I stopped at this location because it?s right next to my office and I get all the way home which is 15 minutesaway to open up my salad and find this. Is it me or does it look like this is a left over/picked over salad that someone ate allof the fruit and most of the chicken out of before deciding to toss it? I?m afraid to eat it. $9+ down the drain. I am sodisappointed and so hungry. Next time I will make the drive to the Brown Bridge location. They NEVER disappoint. And alwaysworth the wait. Mr. Cathy would be so disappointed in this location. Read more
If I could leave 0 stars I would. This Chick-fil-A sucks. Every time I go there they always give me no fries when I order a... large. Every single time. Instead of trying to get people out of line so quick maybe try taking the time to make good food.Fries are always soggy also. Tired of paying for extra food and not getting it. Also ordered an 8 count nugget and of coursethey only put 7. Read more
These order takers outside seem warn out! Customer service is lacking. They all seem tired like they don?t wanna be here. Maybe... they are over worked. The regular good customer service seems to be decreasing. There is a mistake anytime we go now. Missingsaucers, chicken is wrong. It?s to the point where it?s hit or miss here Read more