Reviews for Wendy's in Covina, CA
Can?t use survey coupon on back of receipt for buy 1 sandwich and get one free unless the manager is there. The survey gives... you a 5 digit code but the cash register ask for a 6 digit code. Only the manager knows how to work around it. Manager notthere you can?t use the survey coupon. Read more
I came to this location around 9:20am and try to open the door, after waiting at the door for over 10 minutes somebody inside... pointed to the other door. Mind you the sign says open at 9:00am. I go to the other door to find it's locked. After finallydeciding to leave and go to my car, an employee finally opens the door and asks if I'd like to come in. Why was there not aneffort initially to let me in. The lobby at this location is never open on time. It's supposed to be 9am but it's always 9:15,9:30+. Completely unprofessional and unacceptable. If you're not going to be open at the time posted, please change the times.Also don't keep redirecting customers then yell across the parking lot if you still want to come in after waiting at the doorsfor 10 minutes and nobody helps. 8/23/22 9am Read more
i paid $22.00 and i order the baconator big combo and the service was terrible also the hamburger its not what the picture and... value for my money is. i deserve a bigger hamburger they give me a 10oz burger and cup full of ice idid not order i ordered withsoda what they give is a zip only. thats not fair. other places serve 8times this amount. ill never eat here again in my life,sorry wendys no stars for you zero. Read more
For the quality, you can't beat their prices. And the $5 Biggie Bag is a great, affordable anytime meal. I appreciate that their... drive-thru is open later than most as well. But don't go without treating yourself to a signature chocolate frosty! Hands downmy favorite! Read more
I take my grandkids for their biggie bags. Great value. The workers are soooo nice and friendly. I haven't had a faulty order... to this day. Read more
Just walked into an empty Wendy's with maybe one car in the drive thru & a couple of workers looked at me & completely ignored... me. Said absolutely nothing to me, I waited a couple of minutes and just left. Horrible workers. Guess all the good hard workershad the day off. Read more
The burgers were great. I had a difficult time figuring out the drink machine. The temperature inside was absolutely freezing,... and I'm rarely cold. The food got cold right away. It would have been nice if there was somewhere outside to eat. We had to eatfast. We tried moving, but it was COLD everywhere. Read more
This Wendy's is the least polished major chain restaurant I have been to in decades. The food and service sre okay or a little... better The biggest bright side of this location is the soda machine with many many flavors! Makes it worth the visit. Read more