Reviews for Subway in Covina, CA
This subway NEVER has brocolli cheddar soup no matter what time of day that you go. I dont know if it's because they are lazy... and dont make it or never get inventory for it. Read more
The girls that work here are very nice and make good sandwiches. It's very clean and the prices are reasonable.
So went in probably 15 minutes before closing I had the unfortunate pleasure of having to deal with a lady named Kimberly. I... waited as she made the customer in front of me 3 sandwiches which she did very slowly. Once she is finished she doesn't say aword to me and just starts preparing a sandwich so I ask if I can order and she rudely says its an online order. So I ask if shemake mine first because nobody is there and she just says I got this order first. So I just leave I wait about 5 minutes noother customers came in not one person. The open sign turns off. So this Kimberley lady with the pink hair likes to send awaycustomers and rather make her own sandwich. Read more
As a nurse I don't have time to wait in line, so I ordered online and knew exactly what I clicked before placing the order. I... show up to this location and I get a completely different sandwich. This gets better!, I approach the Manager Fabi, or Bobby..and he rudely responds, " not my fault" your mistake, I won't re-do it!!! Excuse me?! I didn't order this, you guys made themistake! he then has the nerve to talk over me and raise his voice!! did not say Sorry or even bother to give me my refund! Iwalked out with no food and without a refund! What a horrible experience! I hope someone sees these reviews and talks to thisperson, this is not how you threat customers. As a well trained Manager you should always listen to the customer and help, notyell or scold them! I would like my refund, I have sent this to Corporate as well. There should be no stars for this business,as I see Fabi you threat others the same way. This manager has an indian accent is super rude and disrespectful, I recommend notcoming here unless you want you want to be mistreated. As a nurse I always give the best customer service and always threatpeople fair , and show COMPASSION! Manager of this location, how would you like if someone threated you like this?! what adisappointment for Subway to hire someone like this.. Read more
For some reason the prices have gone through the roof. Long gone are the days of a $5 foot long, now that very same foot long... sandwich will cost you $8.39 or more. I used to get a dozen cookies as a treat and the price was reasonable, now they're $1.29each...you used to get 3 cookied for that price. Think about it, you can go to a nice sit down restaurant like Northwoods orsomewhere else and a lunch special for $9.95. Thanks, but for that kind of money I'll just eat somewhere else Read more
Super skimpy on toppings. I showed them my Subway Sub as shown. Spicey Italian.
This subway is by far the worst subway I have ever been to in my entire life ! Unfortunately it's the closest to where I live... but I do not hesitate to go to the other subway in the east land shopping center they have wonderful customer service and it'salway very clean.The manager BOBBY at the grand and badillo location is extremely rude and unprofessional! You can notunderstand a word he says he has a very heavy Indian accent and every time I ask him to repeat his self he rolls his eyes andslams things around in the store. He makes very horrible sandwiches very stingy with the meat and vegetables he does not followthe formulas he puts very little of everything. I'm surprised a arm hair never fell into my sandwich his arms are extremelyhairy he should not be working with food it's very disgusting and unsanitary. I've even heard him yell at his employees. Themorning shift is not so bad they are alright but the night shift people are also very rude and unprofessional always havingattitude just like the so called manager and always using there phones and they always have the food area a big mess foodeverywhere looking sloppy and dirty. This owner needs to put more time and care into his store instead of hiring family memberswho don't take care of the store or care about the store at all. My neighbors also use to go to this subway but no longer gobecause of the rudeness from the mean Indian man who's the manger they say the mangers related to the owner so there is no wayhe would ever be fired. I have friends family and neighbors who all no longer go to this location the manger needs to go! He isbad for the business does not know how to be a manager ! Read more
I love all the new sandwiches, it was hard deciding which one to get. Great food, great prices, and great employees.