Reviews for TacoTime Courtenay in Courtenay, BC
Ordered over skip the dishes for pick up at restaurant. Tacos were cold and left on counter in bag vs under a heat lamp to keep... warm. Very unimpressed, especially after calling restaurant to ask them to keep them warm for us while we drove to pick them up. Read more
We get the TacoTime fries at least once a week with extra hot sauce and they are great. Sometimes we get the super beef tacos... and they are delicious. Read more
Ordered through skip the dishes - asked for a beef hard taco, 2 beef soft tacos and a veggie soft taco. Got 3 bean burritos and... a cheese taco. Called the restaurant and asked them to swap our order for the correct one. They said no! The girl kept repeating?we don?t deliver.? I said ?then how did I get it delivered?? She repeated ?we don?t deliver.? She I said ?then how did it getdelivered?? She repeated ?we don?t deliver.? Then hung up without even getting my name. Read more
Absolutely inprofessional and unwilling to help. My wife and I don't often order out but we thought it would be a nice change... to have tacos for dinner since our children are young and don't really eat beef there would be a treat for us. After getting ourfood delivered through skip the dishes we realized that outside of our Mexican fries have every part of our order was wrong. Iended up with 2 tacos that only had beans on them. I specifically dont get beans ever. No beef at all which is exactly what Iwanted and my wife's taco was done wrong as well. We Called Taco Time and they said it was their fault but I don't know they'refault but unless I was willing to come get more from their location they were not gonna deliver it to us and they didn't havedelivery people right now.So they fully admitted that they did are entire order incorrectly But we're unwilling to deliver usthe right order. And unfortunately because of timing of that day and the whole reason we couldn't go out to get it ourselvesoriginally I couldn't get my corrected order even if I wanted to. Not very impressed and honestly and honestly the tacos that Idid get we're like mush Read more
Staff is super friendly and efficient. My meal was delish and their hot sauce has a nice kick to it!! Yummy!! Always enjoy... chatting with the staff when they make my meal. Read more
Flavorless, poorly cooked, greasy food. The staff was nice but they didn't listen to a single thing we asked for. The restaurant... was dinge, at best. We both got super sick after eating here. First time will also be the last time Read more
Stopped for a quick bite with 5 other people. Loved my Burrito Bowl. It was fresh and fast the service was friendly and the... facility was clean. The hot sauce had a nice bite and you can order a Corona (or other choices) to compliment the veryreasonably priced meal. Will be back, so much better than McDonald's. Read more
The service was horrible. They made the wrong order and wouldn?t correct it. The person taking our order was an unsupervised... trainee who couldn?t speak English. The trainer should have been helping him. The food was cold and disgusting. I would havereturned it but I was afraid they would argue with me again! Save your money and go elsewhere! Read more