Reviews for Benzino's Crab Trap Chicago in Country Club Hills, IL
Hello, I didn?t see where I can leave a review on your website. But I?m sorry this is my second time here and the first time I... came I didn?t like the food. So, me I tried it again today and the service was really bad, my fish was cold but fries was hot,the service was bad and who ever the manager is she is very unprofessional. I been here since 6:30 and it?s now 8:21 and I stillhave no food. They bring one person at the table half of there food. I will never come back here. Read more
I placed my order online and it said 20 mins. When I arrived I had to wait another 30 mins before my food was ready. I checked... my food and the garlic bread was missing from both of my orders as well as my food not being hot. I called and was told toreturn to the restaurant. When I returned I was met with a VERY GRACIOUS STAFF!! They replaced my food with no problem and agreat attitude. It was a win for me! I will definitely return! Read more
Highly disappointed! The Zino sauce is sweet which tastes strange with seafood. Its more of a rib sauce! No crab cutters so... literally used my teeth. The waitress said ppl stole them all. Like really? No paper towels in the bathroom, no tissue holderseither. They literally had 3 beers in the building and out of other common alcoholic beverages. They only had one chef so thewait time was extra long. The waitress literally said our order shut down. The kitchen lol. It was 2 adults and 2 kids thatdidn't even order seafood so not sure why they couldn't handle 2 orders. Spent over $200 here and was the worst experience ever.Not to mention none of the staff wore masks. Just over not a good place to eat. The kids didn't even like their chicken tenders,smh, thats very hard to mess up! Read more
Well the staff was nice and loved the scenery. Called placed my order and went in to pay for the Cajun Fried Shrimp. I was told... to wait outside for the curbside pickup. Received my meal in a timely manner but the bill was $21.79 for small 8 pieces ofshrimp and lots of fries! They even charged me a $3.06 tip! It was tasty but not worth the money....They really need to checkout the competition and redo their menu and pricing. Read more
Ordered food through doordash and recieved 1 out 4 items without any phone call or notice from the restuarant. The Dasher let me... know when she delivered the food that she asked if they called me and told me the items were missing and they said they did, which is a lie. It kept the dasher from calling me herself to let me know. If i was missing that many items why would i keep myorder? I'm so upset because had they called i wouldn't have to now run out and find something else for my family to eat. Read more
This was the worst tasting food I have EVER had. My house smelled horrible when I opened the bag. That should have been my... first clue. Everyone was sick the next day. Would not recommend this to my enemy. Total waste of $80. Read more
So before I give this review let me preface this that I was so ready to love it. But, unfortunately I won?t be back. Pros:... Black Owned Cons: They only had 3 items available from the menu. ???????? Pineapple LIT- May as well have been Doles pineapplejuice out the can and it was high. Benzino?s Sauce-too sweet. Issa no They didn?t have regular drawn butter. Only 1 crab cracker- said people keep stealing them, you only been open a week Potatoes - not cooked enough Music- Wayyy too loud Decor- Meh Nobucket to dispose crab shells, so they gave me a basket that they use for gloves. Not worth $45.19??????????? Read more
The nice lady that bought into this franchise should have NEVER gotten involved with with this Benzino guy. He is a misfit and... VERY shady. I wish her luck but she will be spending most of her time in court suing him because he is trouble ! Read more