Reviews for McDonald's in Council Bluffs, IA
The staff (for when I was there) seemed hard working and moving with haste during dinner hours on Friday (extremely busy)... managers seem to care and the younger staff seem to reciprocate that. Good job y?all, I recommend. Read more
The robot drive thru speaker thing is annoying, makes everyone mad because it doesnt understand anything. Also every time i got... there my nuggets are hard, all sandwiches are made messy and the buns are basically not even on the meat neither is thecondiments. Also why are yall putting brown soggy lettuce on peoples mcchickens and calling it a day. I really dont see why yallget paid as much as you do, cant even remember to give me my drink on my order. Read more
Using the McDonalds app the wait for our food was short and the gentleman that brought the food out to us was in a good mood and... was very polite. The food also was fresh and hot. The only drawback I would mention is the inconsistency in number of dippingsauces they provide for a kids meal. Sometimes they include 2 which is perfect and other times we get 1 or none. For the dippingsauce debacle I give four instead of five stars. Read more
It was taking a bit longer than usual for the drive through and I pulled up and watched Brandon running back and forth manning... both windows. He didn?t say anything out if the ordinary but I asked if they were short staffed. He simply replied very andexcuse me and ran to the front window. Never have I EVER seen a restaurant worker let alone a fast food worker care or try sohard at their job so politely. Thank you Brandon. Read more
Listed on the door that the lobby closes at 10, the manager on staff said she had to ?close the lobby early? at 9:30. When... mentioned that the doors says 10, she said, ?we?ll you can go somewhere else?. Corporate should really screen there managersbetter. Luckily, Jimmy John?s was open and happy to serve until actually closed. ???????? Read more
Great service, always hot and fresh when we go. Had an awesome guy waiting on us that morning. Very friendly and outgoing.... Management runs it very well. Read more
Staff is generally friendly, fast, and timely. If there?s an issue they are normally quick to fix it, including over fixing it... by adding in some free food for the trouble. I really like this store, although I?ve had a couple problems in the past Read more
This restaurant sold me food that I did not order I asked for extra hot sauce an syrup and you guys sold me an extra pancake... platter and a whole bunch of hashbrowns you I was not out to get 20 bucks worth of food for one person Read more