Reviews for Firehouse Subs Metro Crossing in Council Bluffs, IA
First timer and definitely not a last timer! The BBQ Brisket was amazing! The service was top notch...everyone seemed to be in... great moods! I got to watch my KC Chiefs game and the place was clean.... been a long time since I've had an all around greatexperience while esting out! ???? Read more
I called in to order 4 sandwiches for the guys at work and the woman who answered the phone was extremely rude. I tried to ask... if they had brought back their tray of different hot sauces and she told me no, which is no big deal. I asked if they have anysauces that I could order with my sandwich and she grunts, ?Listen do you want to order a sandwich or not?? Ever since FH gotrid of their hot sauces I?ve been reluctant to get anything but my mind is definitely made up after this. Read more
Thr customer service and quality you get here is beyond amazing. I got to give a big shout out to these guys. Yesterday i placed... an order, loaded my son in the car and while backing out of my driveway discovered i had a flat tire. I called and asked if icould get a refund and they didnt give me any trouble at all like most places do these days. Good job guys! my tire is replacednow and i will be back soon???? Read more
Everything was great but around the drink area needed cleaned up it was kind of messy. Food was good had turkey bacon club,... chips and drink. Read more
One restaurant I worked for that genuinely cared about the customer experience. I know I can come here and trust their quality.... Sanitation is their top priority and you can never go wrong with cherry limeade and sprite! Read more
Ordered thru Uber and didn't get everything with our kids meals. Also the sandwich I ordered doesn't even come close to what was... advertised. I wouldn't recommend anyone to go there. A two year old could eat the sandwich I ordered with ease and definitelywasn't worth 10 dollars. Look at this ridiculousness they delivered to me they should be ashamed of themselves for serving foodlike this! Not a very good first impression for a first time customer. Read more
Firehouse always seems just a bit better than the other sub places. Brisket sub was very good. Had a bit of smokey flavor that... I like with out the need for the BBQ sauce. That is always my measure of anything claiming to be smoked is if it is good withno sauce. Read more
My FAVORITE sandwich shop. I use to be a die hard subway fan until I was introduced to this place! My kids favorite too. Best... most fresh sandwiches you can get! I do a lot of pick ups an I've only had my order wrong like twice. Not too bad of mess upseither. Things I can work through. Read more