Reviews for Arby's in Council Bluffs, IA
$10.48 for a buffalo wrap that had a bottle of buffalo sauce dumped into the wrap and it was nasty could not finish it. Large... curly fries ( I ordered crinkle fries) that were overcooked plus some of the fries were undercooked. I didn't eat them threwthem out to the squirrels. The squirrels are happy! The only thing that was good this visit was my Dr. Pepper was actually Dr.Pepper. Third time to this location and my order hasn't ever been correct when I returned home. I will definitely start takingmy business to the Arby's on Broadway. Read more
The drive thru service was terrible. The girl at the drive thru window looked like she was trying to set a world's record for... longest wait in drive thru. When I pulled up to the window. It took her literally 2 minutes to as for my card to pay. Then Iheard her talking to another coworker. They were looking for the strawberry flavoring. They found it. Then they both filled upthe dispenser. All while I was waiting for my food. With 3 cars behind me. Then I heard her tell her coworker her back hurts. Iwatched her fill up a large tea. She attempted to give it to me. I told her I ordered a diet coke. Then she left the windowagain. For literally 2 more minutes. Finally I saw a guy place my bag of food near the drive thru window. She came back lookedin the bag asked me if I ordered the gyro. I said yes. Then she gave me my food. Did not say thank you. And if course sheforgot to give me a straw. From the tine I ordered to completing my order, it was easily, 7-8 minutes. The service sucks. Thefood is good. I will never come back to this location ever again. Read more
The employees at this Arby's/gas station are really great. Food can be hit or miss, but it's nice that it's open 24 hours and... there's not many other options. Shakes are always good. Read more
It was pretty good. I had the chicken bacon Swiss. Depending on what time you come in is how good your chicken will taste. The... last time I had the chicken bacon Swiss it was so fresh and delicious. This time it didn't taste fresh. But that being said itwas still good just not as good as the last one I had at this location. Read more
Let me start by saying that I know that they are under staffed and I went anyway. Sometimes you just have a craving for... something and only that thing will satisfy you. That being said..... 32 minutes for 2 sandwiches and mozzarella sticks is notok. Especially when it still comes out cold/like warm. The lady at the counter seemed to have no idea what was going on whilethe lady in the drive thru window was having an utter melt down. I got sick from the food. Not sure if it was because it was oldor made incorrectly. Do not eat here 0/10 Read more
Listen there's only one thing you need to know about this place. 24 hours. There you have it. Are the employees nice and... helpful? No. It's a 24 hour fast food joint attached to a truck stop. What do you expect? Is the food fresh? Always. Is ittasty? Sometimes. Is it edible? Usually. Will it be made quickly and given out without delay? Usually. Read more
It is the first time I go to this place I got three meals, two of them were wings and some loaded curly fries and the other meal... was a RB classic meal MEAL! They didn?t even add the fries and the sandwich looked horrible. I called to tell them what happenedand said I wanted a refund to my card because I didn?t think I could go all the way back there ( I live far from that arbys) butthe guy got really upset and started yelling at me telling me that I was cursing at him when I clearly did not even said asingle word. Simply because I told him that he had to be nicer or do their job right because he was upset since the beginning. Ido not recommend this place at all. Read more
Night shift manager is very concerning and has horrible costumer service. Made cold food and argued about heating it up. Remade... the meal 3 times and still was not right. As a former employee of corporate Arby's it is disappointing for a manager to act sucha way. Suggesting to correct the actions of her or costumers will be drivin away Read more