Reviews for Amerisports Bar in Council Bluffs, IA
When we first walked in on Sunday evening there was numerous empty dirty tables so we had to sit somewhere we really didnt want... to just because it was the clean table. Got menus within seconds of us sitting, but then the waiter didnt come back for 20minutes, and there was still lots of empty dirty tables. When he did come back we placed our food and drink orders. Whilewaiting to get our orders I overheard one table complaining about not receiving their salad. No big deal didnt affect us andmaybe I misheard. In the meantime we received our drinks and i had all but finished mine by the time our food came. I neededanother drink or water or something and no waiter to be seen. Finally I stopped someone else and they said they will let ourwaiter know but did get me a glass of water. Waiter came by and offered to refill my water, we were staying at hotel so iexpected to have a good time. Then guy at table next to me ordered his drink and had to repeatedly keep asking for it. Finallyhe got mad and told another worker they could keep their drinks and he left. People behind us apparently made an order before usand I overheard guy getting mad that he had waited over an hour for his food. My food was fine and I had ordered 2 drinks butonly received one. I was only charged for the one but they lost out on lots of money from me, not counting all the "comps" I wasoverhearing from other tables and mess ups Read more
It was not great I lost gambling about 300 hundred dollars then went to the restaurant and ordered Steak Fajitas they were the... worst fajitas I believe I ever did have just disgusting was not impressed by the food. I believe I may have taken 2 bites if Icould even stomach the second bite. I did go ahead and paid the full price and tipped the waitress. Then I left and did not sayanything about the food as I just wanted to leave as quickly as humanly possible. Overall the casino was fun though I did enjoyvideo poker and craps the 5-dollar claw machine was a scam I figured it would be as the claw is too loose to pick up anything.The free soda machine could use good cleaning. I also left a new pack of cigarettes ???? Newport menthol shorts to be exact onthe digital craps table and moved 5 feet to the bar to play video poker was about 5 to 7 minutes before I noticed my mistake bythe time I turned around they were gone so I asked the bartender to see if maybe the staff picked them up he had not seen orheard anything about them and directed me to the pit boss on duty and he recommended that I speak with him. The pit boss told methey were most likely picked up by staff and thrown away. Ugh, fault my fault at almost 10 dollars a pack, I was a littledisappointed that they don't have a procedure set up to set them aside like a lost and found or willing to hold them for an houror more. Overall, the experience wasn't great, I probably will return because I do enjoy the games but I was dissatisfied withthe way things are run these days twenty years ago my cigarettes would be replaced or set aside and the meal would be compedseeing I only took one bite observation of the workers is just not what it used to be and satisfying the client is not requiredor expected it is a sad state of affairs but collectively it is the fault of everyone born at least twenty-five years ago thatwe as a society did not hold our selves to a greater standard many make the claim of progress Read more
Wow, never had service this bad. Our waitress literally never showed up unless we asked another waitress for help. She would... then go find our waitress. We ordered drinks, appetizers and dinner. The drinks and the appetizers came, albeit slowly. However,the dinner never arrived. Our waitress was nowhere to be found, so we got up to leave. When we went to pay for what we had, theytold us the dinners were never put in and comped us our drinks and appetizers. Worse service ever. Read more
Old/burnt oil for the cheese curds. Chips for nachos were very greasy, they upsell you another $5 for beef just fyi. Waitress... didn?t apply the 10% military discount. Read more
Decent enough food, what drags this place down is that it is associated with the casino. Friendly waitstaff
This was our first trip to the casino since COVID and now remembered why. Once sitting down it took our server over five... minutes to make it to our table an almost empty bar. Then took almost ten minutes before getting my soda. Ordered two apps andthat was the best part of our experience. The pickles were okay and the spinach and artichoke dip had some great flavoringjust wished it was not do thick and could have used more chips... ran out of chips and didn't get to finishing it. Did not seeour server while enjoying our apps to even ask for more chips. Then our food arrived it looked good but sadly it was horrible. So horrible that I did not eat my meal. The meat on the sweet fire chicken dish was dry... it looked like they fried it anddumped sauce on it without care. The broccoli was cold and my baked potato had cheese, bacon bites and sour cream I didn't askfor. Did I say something to our server?!?! Nope... she didn't go by our table for another 25 minutes. Saw I hadn't touched myfood and instead of asking me about it she just asked if I wanted a box and said no... still NOTHING. Husband got the fajitasand said that even though they had good flavoring the meat was tough and didnt even finish his meal. We had asked for extratortillas and never received them. Took almost 20 minutes to get a second drink. She dropped off our check and nothing morefrom her. I really feel cheated by this whole experience. Read more
I?ll start with the good. Our waitress was great. Super friendly and quick. Loved her. The beer was cold as well. Bad: food.... The food was terrible. We got the tailgater appetizer which consisted of wings, spinach and artichoke dip, and soft pretzelsticks. The wings were the smallest wings I?ve ever seen in my life. The artichoke dip was way too cheesy and almost too hard topick up with a chip. The pretzel itself was okay; the mustard was decent. The cheese dip it came with was awful. Overall, thisbar is good for drinks. Don?t eat here if you want some good food. 3 stars is very generous, but it?s only because the waitressmade it not so horrible. Read more
No option for zero stars. Sat ourselves like the sign said to. The only table available had not been bussed. Sat for 20 minutes... while watching several servers work the area, sometimes visiting other tables MULTIPLE times while being completely ignored.Asked someone who looked like they might have been a manager who was responsible for our table and got blown off. Asked apassing server who was responsible for our table and that we had been sitting for 20 minutes. She said she would check, left,came back 3 minutes later, waited on an adjacent table and then vanished without checking back with us. I don't normally leavebad reviews, but that experience was ridiculous! I have never been somewhere with that many people and been completely ignoredby wait staff. Read more