Reviews for Baskin-Robbins in Cottonwood, AZ
6:02 pm on a Sunday and was told they "cant" do any shakes or smoothies??? Okay, McDonalds. Not only that but Angela was super... rude. I wonder how she has a job. Your 2.8 rating does not surprise me. Don't go here yall. Hit up dairy queen instead. Read more
I've been here multiple times, this experience was by far the #1 on the list. Huge shout out to Happy for taking care of my... mother and myself! Give the girl a raise! Thanks for making this experience the best we have had yet! Read more
I ordered a graduation themed ice cream cake four days before graduation. The staff at Baskin, Cottonwood location were so... helpful. I believe the cake decorators name is Lauren and they did an amazing job. I bought the 9" round. It served 12 guestsand we had cake leftover. Amazing service, great quality and affordable. Highly recommend. Read more
It was the worst. My first time and I ordered a hot fudge sundae and the girl behind the counter says the hot fudge is not... melted. What the hell. I will never return!!!!! Read more
It is 8:23 pm and Baskin Robbins is supposed to be open until 9:00 pm. Went inside and waited for over 5 minutes for service.... Nothing. But wait, look who is sitting outside at a table, the employees, who were supposed to be inside helping customers. Wegot in the car and left, the employees said nothing to us and let us leave. No stars would have been a generious review. Read more
Wanted to thank Lauren (cake decorator) for doing such and amazing job on my son's birthday cake! Not only did she do an amazing... job, she called me on her day off to get details on how she could make the cake personalized for his special day. I highlyrecommend their yummy cakes! Wish I could post a photo of the cake! Read more
-5 stars. Absolutely trash. Worst service I've ever received at any retailer ever. 30 minutes to make two milkshakes with nobody... in front of us. Staff was argumentative, confronted, and aggressive. Started making passive aggressive comments about myself toother employees in front of myself. Then other blue haired employee started doing the same thing. Arguing instead of doing theirjobs. I would be beyond ashamed of my business if my employees ever treated a customer this way. I'M NEVER GOING BACK THERE, Ihope no one is ever treated like that again. Certainly they will close soon treating customers like that. Read more
Never answered phone try about 6 times lost a big birthday order went somewhere else