Reviews for Starbucks in Cottage Grove, MN
Every time I go I get excellent service. I always see two young ladies working and they are always friendly and helpful. Nice to... see such young workers doing such a great job. Always make my drinks how I like them. Love it! Read more
Service was terrible. 8:20 a.m. - Not busy so that isn?t an excuse. Guy behind the counter was rude and badmouthing the night... crew to his co-worker because the breakfast sandwich I ordered and other breakfast items weren?t stocked. They didn?t have foursingles in the register for my change. When I picked up my cup he didn?t have the lid on tight and it was full to the brimwhich would be great if the lid was on. The drink spilled all over my hand and the counter and when he saw what happened I toldhim the lid wasn?t on tight so it spilled. Sarcastically he said oh so the lid wasn?t on tight, what do you want me to do, fixyou a new drink? The drink tasted awful so it got tossed. Can?t wait for the stand alone Starbucks in the same shopping areato be finished so I can go back there. Read more
Long, yet informative, story time. Today is my birthday. Every year I enjoy the lovely birthday reward that Starbucks offers, so... it was time to do so this morning. Unfortunately, the stand alone Starbucks is temporarily closed due to renovations, so I hadto go to the one in Hy-Vee. I order my drink and ask to use my birthday reward. A gentleman (not so gentle) screams from acrossthe way saying, "OH WE DONT TAKE REWARDS HERE BECAUSE WE ARE A FRANCHISE OWNED BY HY-VEE" okay...sir...you didn't have to screamat me. So, the cashier kindly asks if I'd still like to purchase my nitro cold brew and I say sure. I get my drink, notice thecolor is completely off, proceed to pay and head out. I hop in the car, take a sip and realize that it tastes awful. I've hadmany nitro cold brews throughout the years and never had it taste so bitter. So I decide to go back and ask for a replacementdrink. The same guy yells across "WHATS WRONG WITH IT?" I explain to him how it tasted and he said, "THATS HOW THEY COME ITCOMES FROM A TAP" and I try to kindly tell him that the color is off and tastes really bad. I ask the same cashier if I can justget it replaced and the screamer says "MAKE SURE ITS A DRINK OF THE SAME PRICE OR LESSER VALUE" Jesus Christ sir what is yourproblem?! At this point, my morning has already been ruined because of his poor attitude, and the woman in front of me even toldme "you're paying so much for a drink you may as well get something done right" the same guy makes my drink and of course, it'swrong. I didn't want to come back in for the third time so I sucked it up and went home. I decided customer service needed tohear about this. I wish I had gotten his name, because he has completely tainted this Starbucks location for me. I will not bereturning. If I see him after my grocery trip at Hy-Vee, I will kindly wave and hope he changes his customer service skills. Read more
Drinks were good and service was just fine! Drinks weren?t shaken (matcha) but not a huge deal!
I didn't like the customer service, I came in at 8:45am on a weekday to avoid the neighboring Starbucks drive thru and Mike was... very rude to me. Not friendly and seemed crabby, but to the person in front of me and after me was extremely friendly? I tippedwell and still didn't geta thank you or have a good day. It made me sad.. Read more
Worst customer service ever. Won?t set foot in another Starbucks anywhere, ever since this is the kind of people they hire. So... rude. I?m actually still laughing at how moronic and uneducated they sounded. I?ll stick with Caribou. Way better drinks andthe staff are friendly and competent. Read more
River always brings a pleasant environment with them whenever I come to order. Very patient and understanding. My drink was well... made and delicious, definitely recommend this location. Read more
I had the most amazing experience at Starbucks today! Anna and Ava are two of the sweetest girls I have ever met! Super... efficient and friendly! These young ladies definitely deserve a raise ???????? Read more