Reviews for Starbucks in Costa Mesa, CA
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I usually drop by this location on my way to work for coffee and a croissant. Relatively fast service and helpful baristas.
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I don?t like to make complaints because I know people can have bad days but yesterday was ridiculous. I drove through to get a... Mother?s Day treat for myself and a couple friends. After I paid, a younger woman began to give me an order that wasn?t minethen was very upset when I explained that it wasn?t mine. She told me I would have to pay extra to get the correct order. Iasked how much and was ready to pay to which she rolled her eyes and left, still saying that I need to pay extra. I get the sameorder whenever I go to any Starbucks and it?s always the same price so I was confused when she kept saying that I needed to payextra. I?ve never had much of a problem here but I did not appreciate being treated that way Read more
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great location! really nice outdoor seating, and the drive-thru baristas are on top of it????????
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Don't say you accept reusable mugs if you are required to use a disposable mug to transfer the coffee from your pots to my mug.... So ridiculous. Read more
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Another business is upset that COVID is almost over and their manager started to passive aggressive acting out!!
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Ordered java chip without whip cream, lady serving it saw she made a mistake and added whip cream to fix it: she (without)... gloves scooped with her bare hands the whip cream out. The fact that I had to tell her to get me a new one is absolutelydisgusting. I?m very disappointed. Read more
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Consistently weak customer service. Redefining bad customer service, sadly within a 20 mile radius this is the only Starbucks... that has such service. Drink instructions aren't followed very well for mobile orders and parking is a nightmare, liv withinwalking distance so will have to drive an extra two miles but at least my day won't be salted by these apathetic employees. Read more
My local Starbucks always a favorite in the morning to get going stop here is courteous and the Starbucks is Starbucks