Reviews for Peet's Coffee in Costa Mesa, CA
Very pleasant ambiance and staff. Delicious Cafe Latte-especially with 3 extra shots. ????
As always, Peet's coffee shops are a great place to have good coffee. I ordered a regular cup. The service was friendly and... parking is ample. I would only improve on adding some greenery around the tables in the outdoor area. Such as small trees orshrubs. Otherwise, great place. Read more
Fake sugar put in coffee on a DoorDash order. Drove 15 minutes from work to exchange and not even an apology just ?I just got... here? then I said not to put anything in the coffee and she didn?t listen and I had to have it made a 3rd time. Bad service,yucky coffee too. Won?t be back. Read more
The perfect coffee place to study or hang out with family and friends. Awesome Coffee and Tea's assortments. The Customer... Service by the Staff is very excellent and welcoming. Overall: A friendly atmosphere. Very cozy and warm. Beautifully decoratedwith modern decor and very spacious coffee shop whether inside or outside on the patio. Clean inside and also the restroomstoo. I really enjoyed the flavor of Peet's more than some of its larger competitors and this location has friendly staff,healthy food options, and outdoor seating to allow you to really savor your experience . Highly recommended !!! Read more
I love Peets coffee, and go almost anytime I get the chance. Got a whole milk Latte, and the flavor did not disappoint at all!... Nice luxurious microfoam, and wonderful tasting espresso. I'm only giving this 4 stars due to the limited parking. I think therewere only 4-5 spots, and those were taken. I perused the bike shop next door for a quick parking trade. Otherwise greatambience. Read more
Love Peet's Coffee .. I consider myself a NorCal/Bay Area guy, so I love Peet's ... This particular location is a beautiful... space. Has indoor and outdoor seating. Always love their coffee. Read more
Remodeled with 2 patios and new umbrellas; great outdoor seating! Such a difference. Now my favorite Peets in California. Clean,... great staff and as good as it gets for coffee houses. Try the Rockenwagner Bakery cinnamon roll!! Read more
Absolutely disgraceful customer service. Twice in the past week, the company's automated ordering system abruptly canceled my... online order with no explanation as to why. When I contacted the store, on both occasions, the shift supervisors I spoke withwere instantly dismissive and blamed the delivery service instead of taking accountability for the mishaps. They directed me tocall the corporate office in Emeryville, which I did; but they were just as frustrating while copping an extreme "corporate"attitude about my experience. Notwithstanding their overall quality and having been a long-time customer (since 1978), I am nowa former customer who will never do business with this sorry outfit again! Too much legitimate competition for my dollarelsewhere. UPDATE: Having been a long time customer of Peet's dating back to the early 70s, I decided to give them another tryafter a poor experience a few months back. All was well until today, when I had to call the store after I received the wrongitem. The girl I spoke with was rude and dismissive. Her idiot response was that I was just calling to complain and that thingslike this just happen. Not acceptable. When I called back a little later to speak with Jessica the manager, I got another galwho tried to play gatekeeper to prevent me from speaking with Jessica myself, saying over and over that she is the manager onduty. I've had enough! Peet's used to be a place where the coffee was always great, as was the staff. Much has changed over theyears and there is a lot more competition for my coffee dollar. Will not do business with Peet's again unless and until theychange their attitude. Read more