Reviews for McDonald's in Cortland, NY
Ordered a couple of breakfast items, and I had to pull out of one and wait. Most people now a days order online for pick up. I... didn't. Having to wait for just a couple of breakfast sandwiches is not ideal when you have a toddler in the car. Read more
I wanted pickle on my sausage muffin. They gave me a litte cup of them and I added them. Win win.
Slowest fast food place in cortland. Highly don't recommend unless you have a half hour to wait in the drive through. Also... denied breakfast after waiting in line for 10 mins. Going inside is much the same. Read more
Service was fast. Person who took our order was pleasant. Burger was good but fries wouldn't even be accurately described as... like warm. As we were pulling away from the parking lot and opened the bag to eat the fries were cold and dry. If we hadn'talready left, we would have gone back and requested a different serving. Read more
Hamburgers were not cooked after we drove away. It was discussing we had to throw out. Fries were so hard. Sad when you pay and... hope for good and not their to return Read more
I was there for dinner for my family tonight and the young man who took my order was in a hurry and kept asking me anything... else. Mind you I have a truck full of children trying to make sure I get everyones order correct. The man wasn't having it fromthe beginning. Finally after the order was taken I pull up to the window and see the name tag, "David" he was extremely rude tome. Very disrespectful. He threw my bags of food at me and closed the window with a "have a good day thank you" I was in shock.I checked SOME of my items, which usually I do before I pull away from the window just in case something was wrong but no I wasrushed by him yet again I didn't get any straws for drinks, and asked for plenty of ranch and sweet and sour. He gave me ONEsweet and sour sauce. Now I'm livid to the point of crying. He told me they are 25 cents a sauce. Then I lost it and said okayhow much does 10 sweet and sour cost. 2.50 okay so how much does 10 ranch cost? He said 2.50 I said okay let's do that then.Then I gave him an extra dollar for customer service skills. The kindness level was a 1 out of 10 for him. I'm mind blown ofthis experience I had. So please be mindful when approaching rushy David. He looked pretty young. But he is incrediblyrude. Thanks for reading. This kid gets paid 15 an hour to be rude I wouldn't be rude like he did for 100,000 a week! Read more
They were pretty backed up with orders! But they did compensate with being very attentive and accurate. Once caught up, I think... they did a great job overall.. And did was still fresh and hot! Need a T-Shirt lol Read more
Food is great in the morning, but it seems like when I come back in the afternoon/evening the food taste like it?s been... overcooked, or has been reheated so many times it doesn?t taste good, the fries be hard, the burgers be warm not hot. Read more