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Reviews for The Kickin' Crab in Corona, CA

Jazz 1 year ago
1

Horrible Horrible Horrible Customer Service.....My family and I decided to to taste the food from this place. We placed our the... orders when the food arrived we were excited to eat. This was the worst food I have ever eaten, the shrimp was rubbery, theChicken tenders overcooked and the were super hard. We were so upset our first reaction was to Grab the food and throw it away!Once I calm down I decided to contact the restaurant and requested to speak to a Manager Daniel, I explained to Daniel exactlywhat happened that we trough the food in the TRASH, Daniel did say we can replace the order or give you a refund, I then toldDaniel your asking to dig my trash to get a refund; his response was YES if you want your money back! So I did I took the foodout the trash and took it to the restaurant. I arrived few min after the restaurant Closed, I knocked on the door and was toldthey were closed that I would need to return the next day, I tried to explain to the person what happened and was told to returnthe next day. I got home and trough the food in trash. I called the next day and talked to Daniel again and explained to himwhat happened. DANIEL once again said if you want your money back you will need to bring the food back!! I then told him Irefuse to humiliate myself once again your team saw me bringing me the food back and was told you were closed! Now you're askingme again to through my trash again...his response was (well yeah if you want your money back) Really!!!!! I through $120.00dollars in the trash HARD WORKED MONEY..... Read more

abez 1 year ago
2

Dam? I wanted to eat here but the service to even get a table was horrible. After a long fishing trip I wanted some shrimp.... Pulled up and felt like I was waiting to catch another fish lol. 30 minute wait for a party of 1 Read more

Delia Ortega 1 year ago
5

This place was amazing!! The waiter Michael was so helpful and patient with us and broke down the menu. This place is pretty... bomb and they even take the heads off and offer extra mild for those who can't handle the spice. We'll def be coming back! Read more

natasha woolford 2 years ago
2

The food is great best sauce I've had and I've been to MANY crab boil restaurants BUT the service and lack of concern for... customers is bad and I'd like to speak to the owner asap. Let's just say per the really rude manager they don't accommodate foodallergies and what happened last night could have resulted in a death. I've never experienced a lack of concern, care or failureto inform a customer that an ingredient is included in the butter (you specifically asked not to have in any food) is scary...Then to make a scene over a request for regular butter and say I don't care if you never come back because we will never giveyou regular non garlic drawn butter again BLEW MY MIND. He said it's too complicated for his cooks to melt butter in themicrowave and he had to show yhem how to do it and it interrupts the kitchen... but he was so rude and blunt about never doingit again I was flabbergasted. We go there often and never had an issue like this... made us so uncomfortable. We can take our$200 plus patronage elsewhere but we really enjoy the sauce. Hopefully owner will reach out. Just beware if u have an allergy tocertain ingredients! You're life literally can depend on it... Read more

_Love Bry 2 years ago
1

Online it says they close at 10pm but when I arrived at 9:30pm they said they were closed and had a sign up that said they are... closed at 9:00pm because of Memorial Day but Memorial Day is on Monday It would help if higher up or someone could update thetimes when things change for a holiday that?s not actually on the day of the holiday Read more

Alex Gallardo 2 years ago
5

This was one of the best lunches I?ve had in a long time. I?ve visited the location in Chino before and now I have one 4 minutes... from my job. If you like shrimp and don?t mind getting a little dirty, this is the place to go. Big shoutout to our waiter Tonyfor tending our every need Read more

Sami Z 5 years ago
5

The food is amazing. The service even better. They are always over staffed and ready to help you. Keep It up. This is my... favorite Kick n crab to go to. The place is always very clean too. Read more

Justin Lonh 5 years ago
3

A decent place to have dinner with family or friends! We got one of the combo deals with 2 pounds of shrimp and 1 pound of... crawfish with corn, potatoes, and sausage included, which was about $45 when we went. We also added on cajun fries and garlicnoodles, and all together made for a very filling meal for 4 people (we even had quite a bit of food from the combo deal leftover). The cajun fries were okay, but the garlic noodles were definitely amazing, I highly recommend getting it to sharealongside whatever seafood you order if you're with a group. This location is relatively new, and there's lots of fundecorations on the walls. When we initially walked in there was a sign saying that they were out of sausage, and the person whoseated us also relayed the same message, but when we got our order it had sausage, which I guess is nice (though a bit confusingbecause of the sign). We wanted to get refills of water, but nobody paid attention to our table for quite a while, even thoughthe restaurant wasn't too busy at the time and there were a lot of workers just standing around... The plaza that the restaurantis in was also pretty dead even though it was a Sunday night, so that might be something to consider if you were planning onwalking around with friends once you're done eating. Other than that it was a decent experience, it's a good place to go with agroup of people to share the combo deal with. Read more