Reviews for Thai Express Restaurant Cornwall in Cornwall, ON

Update: Nothing changed. When you submit the feedback response like the person asked me to do on this comment, You get an email... from Anna saying, they are looking into it. But not helpful. **************************** Very bad service. Placed my order(which was 28$), it came with a siracha hot sauce (a small sample packet) and when asked for one additional Siracha - she saidshe won?t give it. I asked why, she said ?More money? . I said for what- hot sauce? She said yes. I asked her, where I could Ifind it on the menu.. she said ?no menu pay me?. Her name was Lee. Very very bad rude service (From Lee). How come arestaurant franchise hire her? Unbelievable. Not coming back. Read all other reviews, everyone pointing bad things. Read more

I walked in too Thai express tonight as I was craving a fried rice with chicken - walked up to counter and said ?hi!? No... response. The older lady was on her phone not even acknowledging the fact that I was there. I waited for about a min for her tosay something before I walked out with no food. WORST CUSTOMER SERVICE. I will never return to this location. Read more

Went here for dinner ordered a number 4 and a extra container of plain rice I paid for i didn?t get the rice so I asked where it... is and women starts raising her voice telling me that?s not what I ordered when I had to go back to counter to pay again causethey messed up my order the first time And the wait was too long to be express restaurant and I never got my rice 1 star Read more

Service is slow. The server tried to charge us for extra onions when we ordered thairacha with no vegetables except for onions.... You have to watch the register. We also didn't get any plum sauce even though they said there was plum sauce in the bag. Weordered pad se ew as well. My son asked if the dish was cheaper without a protein and they said it was the same price! Thereare better Thai restaurants in Cornwall. Read more

Very rude women making my order. She yelled at me because I had requested my rice on the side with my green curry. I explained... that I was not going to eat it right away as I was traveling. She then started banging bowls around and shoved my order on thecounter and said HERE. Unbelievable. Green curry sauce seemed a bit off also. Read more

I love Thai Express. Their serving is well proportional to the amount we pay for. The food is always hot and delicious. Always... one of my comfort foods. Read more

Very nice experience at this restaurant! Even though there is no possibility to dine in at this time due to Covid restrictions,... the takeout service was impeccable. The timeframe in and out of the location was great. The personnel was helpful and patient.The tap works fine for Interac but for credit card, you need to manually enter the card credentials. Location was well lit,cozy, clean and spacious. Read more

I always ask for this restaurant before the covid it was impeccable service, the staff has changed and it has become rubbish,... the quality of the dishes is no longer the same, the servers are not friendly, in addition to serving you not good food, burntor not fresh and when you claim the owner is not cooperative. Read more