Reviews for Kum & Go in Coralville, IA
Went to Kim and go .The lady behind the counter name Jasmine she is a great worker and always smiling. She should get a raise... for her customer service Read more
One star for the girl behind the counter accusing me of cutting her off in traffic while I'm in a work vehicle with cameras... proving otherwise. Read more
I ask for 50.00 on pump. It give 46.18, when went in side it said 48.19.. when last time your pumps been recaliborated. I guess... not! Read more
Unfortunately I went in there this morning around 3:15am, grabbed a drink, and went to the register to pay. The guy working... didn?t greet me, instead stared at me intimidatingly. I felt extremely uncomfortable. The only thing he did ask me was ?do youhave a rewards??, I answered, grabbed my things and I said ?thank you?, no response other than him watching me go out. Was not agood experience. Read more
Staff was rude. A lady literally shooed me away when I tried to fuel up tonight when my car was on empty. They have a special... pump that you are apparently not allowed to use. Said pump has no obvious markings informing you of this besides a tinyignorable sticker that is the size and style as all the other stickers on a gas pump. That pump was supposed to be forhandicapped people (first time I've ever seen or heard of such at a gas station), however they didn't bother to paint a symbolon the ground or give any obvious indication of that. Just a tiny camouflaging sticker that you can't see while driving. Not tomention, they chose the outermost pump to be the handicap one, which makes even less sense. How are the people who you intend touse this pump supposed to find it if it's largely unrecognizable? How am I supposed to know not to pull up at it? Why shouldstaff have to stop doing their job to exit the building, just to scare off customers from that pump? If you want customers toknow about it without staff having to resort to rude hand gestures from across the parking lot, then label it in an obvious waylike normal parking lots do. I applaud this company's attempts at ADA compliance, but their horrible execution with labeling andsubpar customer communication strategy may help lose more customers than it gains if this keeps up. I'll be avoiding this chainin the future. Read more
Well lit and well kept gas station (clean bathrooms!). Typical gas station fare. Gotta lpve K&G's $1 foyntain drinks during the... summer months. Read more
Had one of the best customer service experiences ever at this location. We weren't sure what energy drinks would help some tired... tailgaters, but Tyler was up to the challenge. He personally walked us over to the cooler and helped us through all our options.His suggestions and positive attitude were much appreciated! Read more
I come here often, it's neat, tidy and well stocked. Cashier jasmine is always a pleasure with her friendly personality and... quick to offer assistance. We need more customer service like this! Read more