Reviews for McDonald's in Cooper City, FL
Could not order at the counter as per manager who was very rude . Order at booth and after 15 min waiting he unapologetic and... nasty said they lost the order as well as 2 more orders then started yelling and cursing and the staff. November 15 around 4:14Please get rid of this dummy or just get hi. the job he is qualify for Read more
This place sucks, they never get my order right, I always have to wait in the drive thru, what happened to fast food, it?s the... only place around so we?re forced to go here for a ?quick? bite Read more
Just ordered a sausage mcmuffin and hash brown in tge drive thru. I was asked to pull ahead, park and have it brought out to me.... When it had been 10 mins from the time I ordered and 6 other cars went through the drive thru after me, I went inside with myreceipt to get my order. Already annoyed, I see another lady standing at the counter with a bag. She told me they gave her thecompletely wrong order. Not one employee was at the front counter. We both stand there for a few minutes until I say loudly"hello! Is anyone working here?!?!" The lady (the manager I beleive) finally came out of the back, dancing and singing to themusic playing. Very unprofessional. I tell her that I'm still waiting for my drive thru order and the other lady tells her shehas an entirely wrong order. She takes my receipt, shouts to the kitchen that she needs a sausage mcmuffin, and then hands me myorder within a minute, which means it was ready l, just not being filled. No apology at all! Complete and total incompetence. Iwon't be back to this location. Read more
McDonald?s has absolutely fall apart in the last three or four years. Total trash, order is always wrong. Everyone working there... sucks. Read more
I came here in the evening to get my mother in law egg mcmuffins because its her favorite and she doesnt get to leave the house... much. I honestly thought Mc Donald's was still doing that 24 hr breakfast thing. When I ordered two people answered me, onepolitely told me thier location wasnt doing it though some were. and the other one, more with an accent, was literally yellingat me for asking. telling me they "haven't even done that in 20 years" and some other things to pretty much try to make feeldumb for even asking. I politely said thank you and left. Like, I understand if you don't do that but seriously watch your mouthand your tone with your customer. There was literally no one in line so there was no reason for the anger and the disrespect.It's like they didn't want you there. Just rude for no reason. Read more
Order machines state you get ?Table Service? (they bring your order to you), but you won?t actually get your food. It will sit... at the counter forever. Food and coffee is otherwise on-par with any other Macca?s. Read more
This McDonalds has big problems. I?ve waited more than 15 minutes for the wrong order, which would have been a good reason to... avoid it. I wish I had. The last time I went, which will be the last time I go, I got this horribly undercooked quarter pounder.I?m sure this doesn?t meet company standards and I was afraid to eat it. This is an area that is saturated with fast foodoptions. Do yourself a favor and choose any place but this. Read more
Worst McDonald?s Waited for them to open and they just ignored us. Went to the window and they still ignored us and then they... tell us to go back in line. We were only ones there. That didn?t even have the courtesy to open the window to say anything.Terrible customer service. Read more