Reviews for Speedy Stop in Conroe, TX
Customer svc=0 socks. Came in Sunday at 7am, asked for large bag of ice, answer, no we only have small. My question can I get 2... small for 1 large cost, answer, no we can ask manager. Sitting on floor nearby mgr says, no, we need to maintain inventorycontrol. Outside, I opened 5 freezers and they were all empty, found 4 bags of small ice and 2 were frozen in the bottom. Noother ice in 6 coolers. Really!!!? Inventory control? Read more
Purchased $21 worth of gas but shows $126 pending on my bank accountm NEVER seen this happen before. This is a great... inconvenience. No manager in to speak with and the woman that answered the phone said to call the bank. Read more
Let's take a Trip! Exxon gas 3.899 Conroe Tx Miles on Mazda CX5 642833 #2014 #Mazda #trip #Mileage
Old lady in the front took my $2 winning lottery ticket that I specifically told her I wanted to just do an even exchange with... for a new one and use my card for my stuff... she went ahead and rang up my stuff anyway and handed me back a handful of change. She also loudly commented how much she hated it when people don't scratch the bottom of the ticket before handing it over towhich I apologized for inconveniencing her. I then counted out the extra change needed to get back to a full dollar since Ididn't want a pocketful of change. I asked to please have the dollar. She said no. I then asked for the lotto ticket Iwanted to begin with and I pushed over the change with a 5 dollar bill. She took the 5 and pushed the change back over saying"this is your change now" and gave me the lotto ticket and 3 bucks. Basically sticking me with the change anyway. It's notmy fault you hate your life and had to come out of retirement to work a register at a speedy mart. Zero pleasantries with thatlady, good luck to her co-workers, geez. Failed every aspect of customer service 101 for sure. Read more
I stop at the service station once or twice per month while on the way to East Texas to visit my mom at the cemetery. When I... stop the restrooms are always clean no problem there but when I go to your deli and order breakfast, the older lady with grayhair in a bun on top of her head is very very rude every single interaction I have with her. She is not verbally rude, as shedoes not talk at all. It is more and body language and the look on her face. Makes you feel not welcome. Today the only thingshe said to me was yes sir after I said good morning. She said something else to me that I cannot understand and then justlooked at me and I said I?m sorry I didn?t hear you and she just ignored me and kept doing what she was doing. When she wrappedup my food and placed it in a bag I said thank you she said nothing turned around and walked away. The food is great, thecustomer service is not even something I could properly describe as customer service. That?s a shame. Reading through reviews Isee the deli is a problem for a lot of people. Please fix this? Read more
great tacos.. But they need to learn customer service. every time i go in there the workers at the deli seem like it the worst... place in the world. well if they feel the way they look maybe they should find another job. This morning Jessica helped me andshe was rude and never once smiled her name tag says she only been there since 2018 maybe taco are not for her. Read more
3 times now I have had very poor customer service from this staff, all in the span of just a couple of months. Personally, I... don't care what their complaints are, but when you treat customers the way I was treated you might as well start packing yourbags and fill out the unemployment applications. The bottom line: one employee, a food service manager over the taco area,tells me their bbq sandwiches already have bbq sauce on them and when I asked for additional sauce, gives me red sauce and notbbq sauce, then has an attitude about it. Another employee, this time a young gal working the register, gives me attitude justbecause I'm white. Sorry that my skin color or being Male offends, but seriously unprofessional behavior to the degree I lookedat the manager and asked him point blank if this is the kind of representation they are hiring. Then, fast forward to today...another food service employee gives me attitude while trying to decide which taco I wanted. All I asked was if the taco waspicadillo. Anyhow, I asked for red sauce. She tells me I can get it myself and slams the bottle down in front of me and walks9ff. Apparently, this place is NOT wanting your or my business. Rudeness apparently comes BEFORE customer service. Read more
Garbage. Old lady at counter sucks at her job and refuses service before even asked for help. I never expected so much... disrespect. Never shopping here again. Read more