Reviews for Five Guys in Conroe, TX
Honestly it's a pretty expensive place. For the meal I chose the cheapest burger, small fries and drink and it cost me a pretty... penny. However, the quality was also really good. The fries were from Idaho and the small provided a lot then I was expecting(comparable to a medium or large fry at another fast food). The burger was also of good quality. Read more
I enjoy the taste of the food here. The burgers are great the fresh are great. Don't order with in an hour of closing. I did an... online order 50 min before closing. After placing and paying for the order I received a call letting me know they were out offrys! They try to offer a sub but there is nothing that would sub and go good with the burgers. So they offer to remake mywhole order the following day with the frys. I arrive the next day to get order and all they are willing to give me are frys.Great burgers and buy your frys elsewhere day 1, day 2 frys buy some more burgers from us or somewhere else. The food is goodthe customer service sucks. Elsewhere I go. Read more
Not a bad burger with more fries than anyone could eat but it seemed like an average burger. Place seemed a bit unclean but... maybe because there were few customers. Overall I'd go back. Read more
Today I placed an online order for pickup and received both an email and text message confirming my order. The text message had... an option to let them know I was on my way which I did. As I walked up to the door there was a sign stating they were closeduntil noon. There was a worker sitting in a chair against the window right by the door. I told her I had a pickup order & shejust shrugged & continued to play on her phone, even as I repeatedly told her I had an online order I paid for. I called therestaurant and was told I had to call my bank for a refund on my order and that they couldn't do anything about it. That made nosense to me so I called Five Guys customer service and they told me they'd put in a request to refund the order. I also calledmy bank just in case and they confirmed they couldn't do anything as it was still pending. I understand things happen andsometimes places are unexpectedly closed but for the first worker to just sit there shrugging and not even open the door to helpme & the second worker incorrectly telling me I have to call my bank is just bad customer service. On top of that it costs$16.51 for a little bacon cheeseburger & a regular fry? Safe to say I won't be ordering there again. Read more
Man got to love Five Guys. It's definitely my favorite burger around second maybe only two honey bee ham. The one thing I will... say is the price is pretty high for just a burger. If you're shopping for two people get ready to spend around 50 bucks. If itwasn't for that it would get five stars. Read more
Are people out of their minds? It's $20 fast food which tastes decent when presented correctly. They'll throw like 1000 fries... into your bag, and leave your Burger looking like a Jeffrey Dahmer victim. Take your money and swing by Red Robin or somethingif you're looking for a decent burger. Read more
I took my wife here today (Saturday around 11:45). There was no line, and as it was our first time, we took a minute to figure... the place out and look at their menu. Our order taker and cashier, Chyna, was awesome! She explained everything to us, andhelped us pick what we wanted. We got two burgers, and an order of five guys fries, and an order of Cajun fries, with twodrinks. The kitchen is in full view, and they shout the orders out as they are placed, so you know this stuff is made to order.The kitchen is very clean! Staff is awesome! The burgers were great. Flavor wise, I feel the beef patties were not seasoned, orbarely seasoned. The buns could be thicker, or toasted, because both of ours were falling apart before we were halfway done.But, still tasted fine. Just messy! The fries were great! We had two "little" orders and they were anything but little. I wonderwhat the large order looks like!! Restaurant is clean with plenty of seating. I knocked a star because despite our good foodand environment, the price! For two burgers, small fries and drinks, it was $35, plus tip (well deserved tip). It seems for aburger joint this is a bit high. I would like to go back, and probably will, but paying nearly $20 a person for a burger meal isup there. Either way, if that doesn't bother you, definitely give this place a try!! Read more
First time customer here, called ahead to have the order ready for pick up as I was running tight on time and really wanted to... try them out. I was greeted and placed on hold, I continued to be on the way and ended up making it to the place before anyonepicked up the call. Now it is 20 min later and I am here, still on hold at 25 min and already placed my order at thecounter.. Not trying to be negative here, as I gave them the benefit of the doubt in case they were extremely busy at the time.When I got here there were only 2 customer at tables. rather just wanted to share in case anyone was thinking about placing anorder for pick up.. Will update if I like the food as so far, not really liking the customer service.. Read more