Reviews for Nitro Lounge & Bar - The Ultimate Chill Spot in Concord, ON

Wanted to give the place 4 stars for shisha and the food but the whole experience was spoiled when we were refused warm... water. My friend got the one glass warm water but when me and friends requested few more glasses of warm water after havingfood, we were refused warm water. Instead we had to buy 3 bottled water. I hope the customer service is improved in the future. Read more

It’s a very nice place, I love the poutine, drinks are lovely and strong but my only thing would be the songs played, seems... like the DJ prioritized Punjabi music only which is weird why they give you a number to text to request a song played? Howeveroverall the food was what made the experience :) Read more

We walked into this establishment and had to walk right out based on the poor service. As my friend and I walked in, we were... barely acknowledged. There were a few people working at the bar who I had made eye contact with, and they looked away. It wasn'tuntil I walked up to one of the waitresses/bartenders at the bar and asked to be seated for two. She sat us right under the DJbooth making it difficult for us to have any kind of communication because of how loud the music was. Once we asked to be seatedelsewhere, she rudely responded, "You would have to wait 2 and half hours, it's busy." We accepted and continued to wait at ourseats until a server came over. After 10 minutes and awkward eye contact with the employees at the bar, we decided to leave withdiscomfort. There were no menus for food, no waiters that came by to greet us, NOTHING. This place does not deserve any kind ofbusiness if that is the caliber of service. Read more

I wish I could give this place zero stars ! The music there was beyond loud. It was like a club, not a lounge so nobody could... hear to whole a conversation . It took the waiter 20 minutes to come to us and he couldn’t even hear to take our order I hadto be pointing at the menu to show what we wanted. Our food came out we order Honey Garlic chicken wings which wasn’t cookedall the way through and fully loaded nachos and they has some bad taste sauce on it wasn’t good at all we also got spinach dipwhich was so watery oh and yeh we NEVER got our drinks we ordered! 0/10 ratings Read more

Visiting here from sacramento: music, food, tv shows etc. such a cool place to visit. They have so many hookah flavors. You... should definitely try this place if you are in the area. Staff is so friendly and very good service. Read more

We’re so impressed - this shisha lounge has got to be one of the bests lounges! The vibes inside are amazing, the food is... absolutely delicious and the hookah is so smooth! We loved our visit here, we got some fire shots, stunning cocktails & dancedthe night away on their dance floor (YES THEY HAVE A DANCE FLOOR!!). Seriously blown away by how great this spot it, definitelya must visit for any occasion. The staff is so nice and welcoming, we recommend this spot to anyone who wants to have a goodtime. Read more

Food, vibes and the place are great. Would have gave 5 stars but the customer service needs improvement. My server never checked... on my group and I had to keep waving down other servers for things I wanted. Also the food came out at different times, eachplate had about 15-20 min gap period, they should come out the same time. People like to eat together when going out. Alsoplease provide napkins for when people order food.. myself and I seen the tables around me having to ask for napkins repeatedly.This is just advice to do better in these areas because the place is really great and things like this ruin theexperience. Drinks are 9.5/10 The lady making them though should use gloves when putting on the fruits tho because she has longnails and it was kind of upsetting seeing her nail go in the drink when placing the fruits. ( wasn’t mine but I seen this) Shisha 5/10 Was a little weak flavours could be stronger especially if you’re getting the expensive ones Food 10/10 Read more

I love the atmosphere: music, seating, tv shows, really good food. There are several hookah flavours, the ice pipe was my... favourite. I ordered Nitro fries, Nitro nachos and burger with fries and all of the dishes were absolutely delicious! I wouldlove to go back for the food and try some cocktails as well! Read more